At a Glance
- Tasks: Lead a retail team, ensuring excellent customer service and visual merchandising.
- Company: Join DCK, a top fashion jewellery company with major high street partners.
- Benefits: Earn £13.71 per hour, enjoy free jewellery, and no weekend shifts.
- Other info: Flexible hours, tech-savvy environment, and great career growth opportunities.
- Why this job: Be a brand ambassador and make a real impact in the retail world.
- Qualifications: Retail supervisory experience and a passion for teamwork are essential.
The predicted salary is between 13.71 - 13.71 £ per hour.
35 hours per week - £13.71 per hour
This is a temporary role from 07/09/2026 - 02/07/2027.
DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Our Retail Supervisors are key to our business, providing face to face contact and hands-on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates.
In return we provide:
- Competitive rates of pay
- Free jewellery - up to £55 per month
- No weekend working
This will be on a 35 hour contract per week, Monday to Friday. Pay rate is £13.71 per hour.
Location: You will cover the zone of Pudsey. This is a multi-site role, providing cover in your designated zone so you will need to drive as well as have access to your own vehicle. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.
Job role:
- You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands.
- Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales.
- Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.
- Follow all operational processes and policies, ensuring an efficient and safe working environment.
- Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone.
The experience we are looking for:
- Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.
- Confident & positive with good interpersonal skills.
- Happy to work unsupervised, following written & visual instructions.
- Has a great standard of personal presentation as an ambassador for our brands.
- Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.
- Access to a device with the operating system of either Android 8.1 or later OR Apple IOS is 13.4 or later.
- Confident with the use of Mobile software and Apps.
Team Leader - Pudsey employer: dckgroup
dckgroup is an excellent employer, offering a supportive work culture that values flexibility and employee well-being. With competitive pay and a pension scheme, this part-time role in Ballymena allows for a balanced work-life schedule while providing opportunities for personal growth in the retail sector. Join a team that prioritises customer satisfaction and fosters a collaborative environment, making it a rewarding place to develop your career.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Pudsey
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Team Leader - Pudsey
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to dckgroup:Don’t forget to personalise your application for dckgroup! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at dckgroup
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that dckgroup offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at dckgroup and contribute positively during your temporary stint.
