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- Tasks: Lead a dynamic retail team and ensure top-notch customer experiences.
- Company: Join DCK Group, a leading fashion jewellery company with big-name clients.
- Benefits: Earn £13.00 per hour, enjoy flexible hours, and receive free jewellery monthly!
- Why this job: Be a brand ambassador and make a real impact in the fashion retail world.
- Qualifications: Retail supervisory experience and a passion for teamwork are essential.
- Other info: Work Monday to Friday with no weekend shifts in a supportive environment.
DCK Group West Midlands, England, United Kingdom
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DCK Group West Midlands, England, United Kingdom
6 days ago Be among the first 25 applicants
Join to apply for the Team Leader – Stratford role at DCK Group
Role Title Retail Team Leader/Supervisor – Stratford – 35 hours per week – £13.00 per hour
DCK is one of the world\’s leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, Boots and many more!
Our Retail Supervisors Are Key To Our Business, Providing Face To Face Contact And Hands-on Merchandising Expertise In The Stores That We Work With, And Line Management Responsibility To Our Team Of Retail Associates. In Return We Provide
- Competitive rates of pay
- Free jewellery – up to £55 per month!
- Flexible working hours you work the hours anytime during the day which suits you
- No weekend working
This will be on a 35 hour contract per week , Monday to Friday. Pay rate is £13.00 per hour.
Location: You will cover the zone of London Inner East and your base town will be Stratford
This is a multi-site role, providing cover in your designated zone so you will need to drive as well as have access to your own vehicle.
Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.
Job role
- You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude an ambassador for our brands
- Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales
- Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.
- Follow all operational processes and policies, ensuring an efficient and safe working environment
- Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone
The Experience We Are Looking For
Supervisory experience in a retail setting is a must you need to love working in a team, and enjoy building productive professional relationships.
- Confident & positive with good interpersonal skills
- Happy to work unsupervised, following written & visual instructions
- Has a great standard of personal presentation as an ambassador for our brands
- Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.
- Access to a device with the operating system of either Android 8.1 or later OR Apple IOS is 13.4 or later
- Confident with the use of Mobile software and Apps
Please send an updated CV to be considered!
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Seniority level
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Seniority level
Mid-Senior level
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Strategic Management Services
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Team Leader - Stratford employer: DCK Group
Contact Detail:
DCK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Stratford
✨Tip Number 1
Get to know the company! Research DCK Group and their brands. Understanding their values and products will help you stand out in interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can double your chances of landing that Team Leader position.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to team leadership and retail management. Role-play with a friend or use our StudySmarter tools to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital tools we use at DCK Group.
We think you need these skills to ace Team Leader - Stratford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Team Leader role. Highlight your supervisory experience and any relevant skills that match what we're looking for, like customer focus and team management.
Show Off Your Personality: We want to see your friendly and positive attitude shine through in your application. Use a conversational tone and let your personality come across, as we value being approachable and professional.
Be Specific About Your Experience: When detailing your past roles, be specific about your achievements and responsibilities. Mention any hands-on merchandising expertise or line management support you've provided, as this will resonate with us.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at DCK Group
✨Know Your Stuff
Before the interview, make sure you research DCK Group and their retail operations. Familiarise yourself with their brands and the role of a Team Leader. This will help you answer questions confidently and show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your supervisory experience. Prepare examples from your past roles where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain a positive work environment.
✨Be Tech-Savvy
Since the role requires using mobile apps for scheduling and communication, be ready to discuss your comfort level with technology. Mention any relevant experience you have with similar tools, and if possible, practice using a few apps beforehand to feel more confident.
✨Dress to Impress
As an ambassador for the brand, your personal presentation matters. Dress smartly for the interview to reflect the professional image DCK Group expects. A polished appearance can make a great first impression and show that you take the opportunity seriously.
