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For Companies At a Glance
- Tasks: Lead a team in retail, ensuring excellent customer service and product presentation.
- Company: Join DCK, a top fashion jewellery company with major high street partners.
- Benefits: Earn £13.00 per hour, enjoy flexible hours, and receive free jewellery monthly!
- Why this job: Be a brand ambassador and make a real impact in the retail world.
- Qualifications: Supervisory experience in retail and a valid driving licence required.
- Other info: Work Monday to Friday with no weekend shifts in a dynamic environment.
Role Overview
Role Title – Retail Team Leader/Supervisor – Stratford – 35 hours per week- £13.00 per hour
DCK is one of the world\’s leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, Boots and many more!
Our Retail Supervisors are key to our business, providing face to face contact and hands-on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return we provide:
• Competitive rates of pay
• Free jewellery – up to £55 per month!
• Flexible working hours – you work the hours anytime during the day which suits you
• No weekend working
This will be on a 35 hour contract per week, Monday to Friday. Pay rate is £13.00 per hour.
Location: You will cover the zone of London Inner East and your base town will be Stratford
This is a multi-site role, providing cover in your designated zone so you will need to drive as well as have access to your own vehicle.
Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.
Job role
- You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands
- Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales
- Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.
- Follow all operational processes and policies, ensuring an efficient and safe working environment
- Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone
The experience we are looking for:
- Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.
- Confident & positive with good interpersonal skills
- Happy to work unsupervised, following written & visual instructions
- Has a great standard of personal presentation as an ambassador for our brands
- Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.
- Access to a device with the operating system of either Android 8.1 or later OR Apple IOS 13.4 or later
- Confident with the use of Mobile software and Apps
Please send an updated CV to be considered!
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Team Leader - Stratford employer: DCK Group
Contact Detail:
DCK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Stratford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DCK and their partnerships with brands like River Island and M&S. This will show that you're genuinely interested and can help you stand out.
✨Tip Number 2
Practice your people skills! As a Team Leader, you'll need to be friendly and professional. Try role-playing common retail scenarios with a friend to boost your confidence in handling customer interactions.
✨Tip Number 3
Show off your tech-savviness! Since the role involves using apps for scheduling, make sure you’re comfortable with mobile software. Maybe even download a few relevant apps beforehand to demonstrate your readiness.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at DCK.
We think you need these skills to ace Team Leader - Stratford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Team Leader role. Highlight your supervisory experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Personality: Don’t be afraid to let your personality shine through in your application. We’re looking for someone who’s friendly, professional, and positive. A little bit of your character can go a long way in making your application stand out!
Highlight Your Tech Savviness: Since being tech-savvy is desirable, mention any experience you have with mobile apps or software. We love candidates who can adapt to new technologies easily, so show us what you’ve got!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at DCK Group
✨Know the Company Inside Out
Before your interview, make sure you research DCK and its partnerships with retailers like River Island and M&S. Understanding their brand values and what they stand for will help you align your answers with their expectations.
✨Showcase Your Supervisory Skills
Be ready to discuss your previous supervisory experience in retail. Prepare specific examples of how you've successfully managed a team, resolved conflicts, or improved sales through effective merchandising. This will demonstrate your capability as a Team Leader.
✨Demonstrate Your Tech Savviness
Since the role requires using mobile apps for scheduling and operations, be prepared to talk about your experience with technology. Mention any relevant apps you've used and how they helped streamline your work processes.
✨Exude Positivity and Professionalism
As an ambassador for the brands, your attitude matters! Practice conveying a friendly and professional demeanour during the interview. Use positive language and maintain good eye contact to leave a lasting impression.
