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For Companies At a Glance
- Tasks: Lead a retail team, ensuring excellent customer service and visual merchandising.
- Company: Join DCK, a top fashion jewellery company with major high street partners.
- Benefits: Earn £13.00 per hour, enjoy flexible hours, and receive free jewellery worth up to £55 monthly!
- Why this job: Be a brand ambassador and make a real impact in a fun retail environment.
- Qualifications: Retail supervisory experience and a passion for teamwork are essential.
- Other info: Enjoy a dynamic role with no weekend work and great career growth potential.
Overview
Role Title – Retail Team Leader/Supervisor – Inverness
20 hours per week- £13.00 per hour
DCK is one of the world\’s leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, Boots and many more!
Our Retail Supervisors are key to our business, providing face to face contact and hands-on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return we provide:
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Competitive rates of pay
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Free jewellery – up to £55 per month!
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Flexible working hours – you work the hours anytime during the day which suits you
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No weekend working
This will be on a 20 hour contract per week, Monday to Friday. Pay rate is £13.00 per hour.
Location: You will cover the zone of Inverness and your base town will be Inverness
This is a multi-site role, providing cover in your designated zone so you will need to drive as well as have access to your own vehicle.
Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.
Job role
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You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands
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Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales
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Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.
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Follow all operational processes and policies, ensuring an efficient and safe working environment
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Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone
The experience we are looking for
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Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.
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Confident & positive with good interpersonal skills
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Happy to work unsupervised, following written & visual instructions
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Has a great standard of personal presentation as an ambassador for our brands
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Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.
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Access to a device with the operating system of either Android 8.1 or later OR Apple IOS 13.4 or later
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Confident with the use of Mobile software and Apps
Please send an updated CV to be considered!
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Team Leader - Inverness employer: DCK Group
Contact Detail:
DCK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Inverness
✨Tip Number 1
Get to know the company! Research DCK and their brands, like River Island and M&S. This will help you tailor your approach and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about your supervisory experience and how it relates to the role. We want to see your personality shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be one step closer to joining our awesome team in Inverness!
We think you need these skills to ace Team Leader - Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Team Leader role. Highlight your supervisory experience in retail and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Personality: Don’t be afraid to let your personality shine through in your application. We’re looking for someone who’s friendly, professional, and positive. A little bit of your character can go a long way in making your application stand out!
Highlight Tech Savviness: Since we use various apps to keep things running smoothly, make sure to mention your comfort with technology. If you’ve used scheduling systems or mobile software before, give us the details – it’ll show you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re keen on joining our team at DCK!
How to prepare for a job interview at DCK Group
✨Know the Company Inside Out
Before your interview, take some time to research DCK and its partnerships with retailers like River Island and M&S. Understanding their brand values and what they stand for will help you align your answers with their expectations.
✨Showcase Your Supervisory Skills
Since supervisory experience is a must, prepare specific examples from your past roles where you successfully managed a team or resolved conflicts. Highlight how you motivated your team and improved performance.
✨Demonstrate Your Customer Focus
As a Retail Team Leader, being customer-focused is key. Think of instances where you went above and beyond for a customer or improved the customer experience. This will show that you understand the importance of customer service in retail.
✨Be Tech-Savvy
Familiarise yourself with mobile apps and scheduling systems, as these are crucial for the role. If you have experience using similar technology, be ready to discuss it during the interview to demonstrate your adaptability.
