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- Tasks: Lead a retail team, ensuring excellent customer service and visual merchandising.
- Company: Join DCK, a top fashion jewellery company collaborating with major retailers.
- Benefits: Enjoy flexible hours, competitive pay, and free jewellery worth up to £55 monthly!
- Why this job: Be part of a dynamic team, enhance your leadership skills, and work in a vibrant retail environment.
- Qualifications: Supervisory experience in retail is essential; must be tech-savvy and a confident communicator.
- Other info: This is a temporary role until January 2026, with no weekend shifts required.
The predicted salary is between 18240 - 22400 £ per year.
Role Title – Retail Team Leader/Supervisor -35 hours per week -£14.00per hour
This is a temporary role until 03/01/2026
DCK is one of the world\’s leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Nextand many more!
Our Retail Supervisorsare key to our business, providing face to face contact and hands-on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return we provide:
* Competitive rates of pay
* Free jewellery – up to £55 per month!
* Flexible working hours – you work the hours anytime during the day which suits you
* No weekend working
This will be on a 35 hour contract per week, Monday to Friday. Pay rate is £14.00per hour.
Location: You will cover the zone of Marble Arch
Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.
Job role
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You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands
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Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales
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Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.
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Follow all operational processes and policies, ensuring an efficient and safe working environment
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Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone
The experience we are looking for:
Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.
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Confident & positive with good interpersonal skills
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Happy to work unsupervised, following written & visualinstructions
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Has a great standard of personal presentation as anambassador for our brands
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Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.
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Access to a device with the operating system of eitherAndroid 8.1 or later OR Apple IOS is 13.4 or later
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Confident with the use of Mobile software and Apps
Please send an updated CV to be considered!
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Retail Team Leader employer: DCK Group
Contact Detail:
DCK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader
✨Tip Number 1
Familiarise yourself with the brands DCK works with, like River Island and M&S. Understanding their product lines and customer base will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your supervisory experience in retail by preparing specific examples of how you've successfully managed a team. Be ready to discuss how you fostered teamwork and resolved conflicts.
✨Tip Number 3
Since being tech-savvy is desirable, brush up on your skills with mobile apps and scheduling software. You might want to mention any relevant experience you have with similar tools during your discussions.
✨Tip Number 4
Prepare to showcase your personal presentation skills. As an ambassador for the brands, your appearance and professionalism will be key, so think about how you can convey this in your interactions.
We think you need these skills to ace Retail Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your supervisory experience in retail. Emphasise any relevant skills such as team management, customer service, and merchandising expertise that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention specific examples of how you've successfully managed teams or improved sales through effective merchandising.
Highlight Tech Savviness: Since being tech-savvy is desirable for this role, mention any experience you have with mobile software and apps. This could include scheduling systems or other retail-related technology.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DCK Group
✨Showcase Your Supervisory Experience
Make sure to highlight your previous supervisory roles in retail. Share specific examples of how you've successfully managed a team, resolved conflicts, or improved sales through effective leadership.
✨Demonstrate Your Customer Focus
Prepare to discuss how you prioritise customer satisfaction. Think of instances where you went above and beyond for a customer or implemented changes based on customer feedback.
✨Be Tech-Savvy
Since the role requires using various apps and mobile software, be ready to talk about your experience with technology in a retail environment. Mention any specific tools or systems you've used that relate to scheduling or inventory management.
✨Exude Professionalism and Presentation
As an ambassador for the brands, your personal presentation matters. Dress appropriately for the interview and convey a positive, professional attitude throughout your conversation.
