Retail Team Leader

Role Title – Retail Team Leader/Supervisor -35 hours per week -£14.00per hour

This is a temporary role until 03/01/2026

DCK is one of the world\’s leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Next and many more!

Our Retail Supervisorsare key to our business, providing face to face contact and hands-on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return we provide:

* Competitive rates of pay

* Free jewellery – up to £55 per month!

* Flexible working hours – you work the hours anytime during the day which suits you

* No weekend working

This will be on a 35 hour contract per week, Monday to Friday. Pay rate is £14.00 per hour.

Location: You will cover the zone of Marble Arch

Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role

• You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands

• Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales

• Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.

• Follow all operational processes and policies, ensuring an efficient and safe working environment

• Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone

The experience we are looking for:

Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.

• Confident & positive with good interpersonal skills

• Happy to work unsupervised, following written & visualinstructions

• Has a great standard of personal presentation as anambassador for our brands

• Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.

• Access to a device with the operating system of eitherAndroid 8.1 or later OR Apple IOS is 13.4 or later

• Confident with the use of Mobile software and Apps

Please send an updated CV to be considered!

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