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- Tasks: Lead a retail team, ensuring excellent customer service and visual merchandising.
- Company: Join DCK, a top fashion jewellery company collaborating with major retailers.
- Benefits: Enjoy competitive pay, free jewellery, flexible hours, and no weekend shifts.
- Why this job: Be part of a dynamic team, enhance your leadership skills, and make a real impact.
- Qualifications: Supervisory experience in retail, strong interpersonal skills, and a valid driving licence required.
- Other info: Work 35 hours a week, Monday to Friday, using tech for scheduling.
The predicted salary is between 9100 - 11700 £ per year.
Role Title – Retail Team Leader/Supervisor -35 hours per week -£13.00per hour
DCK is one of the world\’s leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Nextand many more!
Our Retail Supervisorsare key to our business, providing face to face contact and hands-on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return we provide:
* Competitive rates of pay
* Free jewellery – up to £55 per month!
* Flexible working hours – you work the hours anytime during the day which suits you
* No weekend working
This will be on a 35 hour contract per week, Monday to Friday. Pay rate is £13.00per hour.
Location: You will cover the zone of Plymouth
Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.
Job role
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You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands
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Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales
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Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.
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Follow all operational processes and policies, ensuring an efficient and safe working environment
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Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone
The experience we are looking for:
Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.
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Confident & positive with good interpersonal skills
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Happy to work unsupervised, following written & visualinstructions
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Has a great standard of personal presentation as anambassador for our brands
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Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.
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Access to a device with the operating system of eitherAndroid 8.1 or later OR Apple IOS is 13.4 or later
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Confident with the use of Mobile software and Apps
Please send an updated CV to be considered!
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Retail Team Leader employer: DCK Group
Contact Detail:
DCK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader
✨Tip Number 1
Familiarise yourself with the brands DCK works with, like River Island and M&S. Understanding their product lines and customer base will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your supervisory experience in retail by preparing specific examples of how you've successfully managed teams. Be ready to discuss how you fostered teamwork and resolved conflicts.
✨Tip Number 3
Since being tech-savvy is desirable, brush up on your skills with mobile apps and scheduling software. You might want to mention any relevant experience you have with similar tools during your conversations.
✨Tip Number 4
Prepare to showcase your personal presentation skills. As an ambassador for the brands, your appearance and professionalism will be key, so think about how you can convey this in your interactions.
We think you need these skills to ace Retail Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your supervisory experience in retail. Emphasise your ability to build productive professional relationships and your skills in visual merchandising, as these are key aspects of the Retail Team Leader role.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer-focused attitude and your experience in managing teams. Mention your tech-savviness and familiarity with mobile software and apps, as this is desirable for the position.
Highlight Relevant Skills: In your application, clearly outline your interpersonal skills and your ability to work unsupervised. Provide examples of how you've successfully followed operational processes and maintained high standards of presentation in previous roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Retail Team Leader.
How to prepare for a job interview at DCK Group
✨Showcase Your Supervisory Experience
Make sure to highlight your previous supervisory roles in retail during the interview. Share specific examples of how you managed teams, resolved conflicts, and improved sales through effective leadership.
✨Demonstrate Your Customer Focus
Prepare to discuss how you prioritise customer satisfaction. Share instances where you went above and beyond for customers, as this role requires a strong ambassadorial attitude towards the brands you'll represent.
✨Be Tech-Savvy
Since the role involves using various apps for scheduling and operations, be ready to talk about your experience with mobile software. Mention any relevant tools you've used and how they helped streamline your work.
✨Dress the Part
As an ambassador for the brands, your personal presentation matters. Dress professionally for the interview to reflect the standards expected in the role, showing that you understand the importance of visual merchandising.
