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For Companies At a Glance
- Tasks: Merchandise products, manage stock deliveries, and set up promotions.
- Company: Join DCK, a leading fashion jewellery company with top retailers.
- Benefits: Earn £12.21/hour, enjoy free jewellery, and access training opportunities.
- Why this job: Be part of the festive buzz and build relationships in retail.
- Qualifications: Customer service experience is essential; retail experience is a bonus.
- Other info: Temporary role until December 2025 with great career development potential.
Overview
Role Title – Festive Retail Associate – Croydon – 18 hours per week
Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence.
Shift pattern – 6 Monday, 6 Tuesday & 6 Wednesday
This is a temporary role until 27/12/2025
You will need to complete your full shift between the working hours of 9am and 5pm
This role will include full zone travel within the zone.
Please note – The Christmas period is our busiest time and therefore we are unable to authorise any leave in December, please bear this in mind when applying.
DCK is one of the world\\\’s leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco and many more!
Responsibilities
- Merchandising our product to our visual merchandising guidelines
- Putting out deliveries of new stock
- Maintaining housekeeping standards
- Setting up promotional activities
- You will be working with the host management teams to build great relationships and identify opportunities to improve sales.
Benefits
- £12.21 per hour
- Free jewellery – from £25 – £55 per month!
- Pension Scheme with DCK contribution
- Life assurance
- Training & Development opportunities
- Long Service Recognition scheme
Requirements
- Prior experience in a customer facing setting is required, fashion brands are a plus.
- Sales and or retail sales experience is preferred
- Access to a phone with the most up to date operating system
Please send an updated CV to apply!
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Festive Retail Associate employer: DCK Group
Contact Detail:
DCK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Festive Retail Associate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DCK and their fashion jewellery. This will help you connect with the brand and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with customers, think of examples from your past experiences where you've gone above and beyond to help someone. We want to see that you can shine in a busy retail environment.
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects the fashion-forward nature of the job. It shows you understand the industry and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives us a chance to see your enthusiasm for the role right from the start!
We think you need these skills to ace Festive Retail Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer-facing experience you have, especially in retail or fashion. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Festive Retail Associate role and how you can contribute to our team. Keep it friendly and engaging – we love personality!
Show Off Your Availability: Since this role requires specific shifts, make sure to clearly state your availability in your application. We need to know you can commit to the hours, especially during the busy Christmas period!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at DCK Group
✨Know Your Product
Before the interview, take some time to familiarise yourself with the fashion jewellery products that DCK offers. Being able to discuss specific items and how they fit into current trends will show your passion for the role and the brand.
✨Showcase Your Customer Service Skills
Since prior experience in a customer-facing setting is required, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Be Ready for Teamwork Questions
This role involves working closely with host management teams, so be prepared to discuss your experiences in teamwork. Highlight instances where you collaborated effectively with others to achieve a common goal, especially in a retail or sales environment.
✨Understand the Busy Season
Since the Christmas period is the busiest time, express your understanding of the commitment required during this season. Mention your flexibility and willingness to work full shifts without taking leave in December, which will demonstrate your dedication to the role.
