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- Tasks: Engage customers and showcase fashion jewellery while maintaining store standards.
- Company: Join DCK, a leading fashion jewellery company with top retailers.
- Benefits: Earn £12.21 per hour, enjoy free jewellery, and access training opportunities.
- Why this job: Flexible hours, great team support, and a chance to shine during the festive season.
- Qualifications: Customer service experience is essential; retail experience is a bonus.
- Other info: Must have a driving licence and be available through December.
Role Title – Festive Retail Associate – Guildford – 2.5 hours per week.
Due to the nature of the role, please ensure you have access to your own vehicle and a full driving licence.
Shift pattern – 2.5 hours on Thursday.
This is a temporary role until 27/12/2025. You will need to complete your full shift between the working hours of 9am and 5pm. This role will include 15 minutes travel within the zone.
The Christmas period is our busiest time and therefore we are unable to authorise any leave in December. Please bear this in mind when applying.
DCK is one of the world\\\’s leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco and many more!
Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. In return, we provide:
- £12.21 per hour
- Free jewellery from £25 – £55 per month
- Pension Scheme with DCK contribution
- Life assurance
- Training & Development opportunities
- Long Service Recognition scheme
You will be based in Guildford but will be required to travel to different stores within your zone. We are looking for those who are available to start by middle of November latest.
If you are looking for a flexible job that you can work around your other needs, apply to be part of the team today!
You will be working alongside a Team Leader, who will provide you with coaching and ongoing support. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.
Job Role
You will need to be customer-focused, with a friendly, polite, professional and positive attitude.
You Will Complete Various Instore Activities Which Include
- Merchandising our product to our visual merchandising guidelines
- Putting out deliveries of new stock
- Maintaining housekeeping standards
- Setting up promotional activities
- You will be working with the host management teams to build great relationships and identify opportunities to improve sales.
Requirements
- Prior experience in a customer facing setting is required, fashion brands are a plus.
- Sales and or retail sales experience is preferred
- Access to a phone with the most up to date operating system
Please send an updated CV to apply! LNKD1_UKTJ
Location: Guildford, England, United Kingdom
Seniority level: Entry level
Employment type: Contract
Job function: Sales and Business Development
Industries: Retail
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Festive Retail Associate employer: DCK Group
Contact Detail:
DCK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Festive Retail Associate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DCK and their retail partners. This will help you understand their values and what they’re looking for in a Festive Retail Associate.
✨Tip Number 2
Practice your customer service skills! Since this role is all about face-to-face interaction, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to see that friendly, positive attitude shine through!
✨Tip Number 3
Be ready to show off your tech skills! As the job mentions using apps, brush up on any relevant technology you might need. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of us. Plus, it shows you’re serious about joining the team. Don’t forget to highlight your availability and willingness to work during the busy Christmas period!
We think you need these skills to ace Festive Retail Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer-facing experience you have, especially in retail or fashion. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Show Your Personality: In your cover letter, let your friendly and positive attitude shine through. We’re all about great customer service, so share a bit about why you love working with people and how you can bring that vibe to our team.
Be Clear About Availability: Since this role is temporary and requires commitment during the busy Christmas period, make sure to mention your availability clearly. We need to know you can handle those shifts without needing time off in December!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at DCK Group
✨Know the Company
Before your interview, take some time to research DCK and its role in the fashion jewellery industry. Familiarise yourself with their key retail partners like River Island and M&S. This will show your genuine interest in the company and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you went above and beyond to help a customer, as this will highlight your suitability for the position.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle merchandising and stock management. You might be asked how you would approach setting up promotional displays or maintaining housekeeping standards. Practise your responses to these scenarios to demonstrate your practical knowledge.
✨Dress the Part
As you're applying for a role in fashion retail, make sure to dress smartly and in line with current trends. This not only shows that you understand the industry but also reflects your enthusiasm for the role. A polished appearance can make a great first impression!
