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For Companies At a Glance
- Tasks: Engage customers and merchandise products in a vibrant retail environment.
- Company: Join DCK, a leading fashion jewellery company collaborating with top retailers.
- Benefits: Enjoy £12.21/hour, free jewellery, flexible hours, and a pension scheme.
- Why this job: Be part of a dynamic team during the festive season and gain valuable retail experience.
- Qualifications: Customer-facing experience is essential; retail or fashion background is a bonus.
- Other info: Must have a vehicle and full driving licence; no leave in December.
Overview
Role Title – Festive Retail Associate – Hull St Stephens – 12 hours per week
Notes Due to the nature of the role, please ensure you have access to your own vehicle and a full driving licence.
Shift pattern – 4 Monday, 4 Wednesday & 4 Friday
This is a temporary role until 27/12/2025.
You will need to complete your full shift between the working hours of 9am and 5pm. This role will include 30 minutes travel within the zone.
Please note The Christmas period is our busiest time and therefore we are unable to authorise any leave in December. Please bear this in mind when applying.
DCK is one of the world\\\’s leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco and many more!
Responsibilities
Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. In return, we provide:
- £12.21 per hour
- Free jewellery – from £25 – £55 per month!
- Flexible working hours – you work the hours anytime during the day which suits you (during store opening hours)
- Pension Scheme with DCK contribution
- Life assurance
- Training & Development opportunities
- Long Service Recognition scheme
You will be based in Hull St Stephens but will be required to travel to different stores within your zone. We are looking for those who are available to start by middle of November latest.
You will be working alongside a Team Leader, who will provide you with coaching and ongoing support. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.
Job Role
You will need to be customer-focused, with a friendly, polite, professional and positive attitude.
You will Complete Various In-store Activities
- Merchandising our product to our visual merchandising guidelines
- Putting out deliveries of new stock
- Maintaining housekeeping standards
- Setting up promotional activities
- You will be working with the host management teams to build great relationships and identify opportunities to improve sales.
Requirements
- Prior experience in a customer facing setting is required, fashion brands are a plus.
- Sales and or retail sales experience is preferred
- Access to either an Apple or Android smartphone with the operating systems of either Android 8.1 or later OR Apple IOS is 13.4 or later
Please send an updated CV to apply!
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Festive Retail Associate employer: DCK Group
Contact Detail:
DCK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Festive Retail Associate
✨Tip Number 1
Make sure to highlight your customer service skills during any conversations you have. Since this role is all about face-to-face interaction, demonstrating your ability to engage with customers positively will set you apart.
✨Tip Number 2
Familiarise yourself with the brands DCK works with, like River Island and M&S. Showing that you understand their products and values can help you connect better with the team and demonstrate your enthusiasm for the role.
✨Tip Number 3
Since being tech-savvy is desirable, brush up on your smartphone skills. Be prepared to discuss how you've used apps or technology in previous roles to improve efficiency or customer engagement.
✨Tip Number 4
Be ready to discuss your availability and commitment, especially during the busy Christmas period. Emphasising your flexibility and willingness to work without taking leave in December will show your dedication to the role.
We think you need these skills to ace Festive Retail Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous experience in customer-facing roles, especially in retail or fashion. Emphasise skills that align with the responsibilities of a Festive Retail Associate, such as merchandising and customer service.
Showcase Your Availability: Clearly state your availability in your application. Since the role requires working specific shifts and is temporary until December 2025, it's important to mention that you can commit to the required hours and are available to start by mid-November.
Highlight Tech Savviness: Since being tech-savvy is desirable for this role, mention any relevant experience you have with apps or technology in your application. This could include using retail management software or mobile apps for communication.
Express Enthusiasm for the Role: In your cover letter or application statement, express your enthusiasm for working during the festive season and your passion for customer service. Highlight how you can contribute positively to the team and enhance the shopping experience for customers.
How to prepare for a job interview at DCK Group
✨Show Your Customer Service Skills
As a Festive Retail Associate, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your friendly and professional attitude, as this is crucial for the role.
✨Demonstrate Your Flexibility
Since the role requires working specific shifts and being available during the busy Christmas period, emphasise your flexibility and willingness to adapt to the needs of the business. Mention any previous experiences where you successfully managed changing schedules.
✨Familiarise Yourself with the Brand
Research DCK and its partnerships with well-known retailers. Understanding their products and values will show your genuine interest in the company and help you answer questions more effectively during the interview.
✨Highlight Your Tech Savviness
Since the role involves using various apps, be ready to discuss your comfort level with technology. Share any relevant experiences where you've used apps or technology in a retail setting to enhance customer experience or streamline processes.
