At a Glance
- Tasks: Engage customers and merchandise products in a vibrant retail environment.
- Company: Join DCK, a leading fashion jewellery company collaborating with top retailers.
- Benefits: Enjoy £12.21/hour, free jewellery, flexible hours, and a pension scheme.
- Why this job: Perfect for those seeking a fun, flexible role during the festive season!
- Qualifications: Customer service experience is essential; retail or fashion background is a bonus.
- Other info: Must have a driving licence and access to a vehicle; no leave in December.
Overview
Role Title – Festive Retail Associate – Cheshunt – 14.5 hours per week
Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence.
Shift pattern – 4 Monday, 2.5 Tuesday, 4 Wednesday & 4 Thursday
This is a temporary role until 27/12/2025
You will need to complete your full shift between the working hours of 9am and 5pm
This role will include full zone travel within the zone.
Please note – The Christmas period is our busiest time and therefore we are unable to authorise any leave in December, please bear this in mind when applying.
DCK is one of the world\\\’s leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco and many more!
Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. In return, we provide:
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£12.21per hour
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Free jewellery – from £25 – £55 per month!
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Flexible working hours – you work the hours anytime during the day which suits you (during store opening hours)
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Pension Scheme with DCK contribution
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Life assurance
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Training & Development opportunities
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Long Service Recognition scheme
You will be based in Cheshunt but will be required to travel to different stores within your zone. We are looking for those who are available to start by middle of November latest.
If you are looking for a flexible job that you can work around you and your other needs, apply to be part of the team today!
You will be working alongside a Team Leader, who will provide you with coaching and ongoing support. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.
Job role:
You will need to be customer-focused, with a friendly, polite, professional and positive attitude.
You will complete various in-store activities which include:
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Merchandising our product to our visual merchandising guidelines
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Putting out deliveries of new stock
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Maintaining housekeeping standards
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Setting up promotional activities
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You will be working with the host management teams to build great relationships and identify opportunities to improve sales.
Requirements:
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Prior experience in a customer facing setting is required, fashion brands are a plus.
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Sales and or retail sales experience is preferred
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Access to either an Apple or Android smartphone with the operating systems of either Android 8.1 or later OR Apple IOS is 13.4 or later
Please send an updated CV to apply!
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Festive Retail Associate employer: DCK Group
Contact Detail:
DCK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Festive Retail Associate
✨Tip Number 1
Make sure to highlight your customer service skills during any conversations or interviews. Since the role requires a friendly and professional attitude, sharing specific examples of how you've successfully interacted with customers in the past can really set you apart.
✨Tip Number 2
Familiarise yourself with the brands DCK works with, like River Island and M&S. Showing that you understand their products and values can demonstrate your enthusiasm for the role and help you connect better with the team.
✨Tip Number 3
Since the job involves travelling between stores, be prepared to discuss your availability and flexibility. Emphasising your willingness to adapt to different locations and hours will show that you're committed to meeting the demands of the role.
✨Tip Number 4
Brush up on your tech skills, especially if you're not already familiar with retail apps. Being tech-savvy is desirable for this position, so consider practicing with similar applications to demonstrate your readiness to learn and adapt quickly.
We think you need these skills to ace Festive Retail Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer-facing roles, particularly in retail or fashion. Emphasise skills like merchandising, sales, and customer service to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your availability, willingness to work flexible hours, and your ability to travel within the zone as required.
Highlight Tech Savviness: Since being tech-savvy is desirable for this position, mention any experience you have with apps or technology that can enhance your efficiency in a retail environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DCK Group
✨Show Your Customer Service Skills
As a Festive Retail Associate, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experience you have in retail or fashion, as this will demonstrate your suitability for the role.
✨Demonstrate Flexibility and Availability
Since this role requires working during the busy Christmas period, make sure to express your willingness to work flexible hours. Mention your availability clearly, especially your commitment to working throughout December without taking leave.
✨Familiarise Yourself with the Brand
Research DCK and its associated brands before the interview. Understanding their products and values will help you answer questions more effectively and show your enthusiasm for the role. It also demonstrates that you're proactive and genuinely interested in the company.
✨Highlight Your Tech Savviness
Since the role involves using various apps, mention any relevant technology skills you possess. If you have experience with retail management software or mobile applications, be sure to discuss this. It shows that you can adapt quickly to the tools used in the job.