Festive Retail Associate
Festive Retail Associate

Festive Retail Associate

Stratford-upon-Avon Full-Time No home office possible
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At a Glance

  • Tasks: Engage customers, merchandise products, and maintain store standards.
  • Company: Join DCK, a leading fashion jewellery company collaborating with top retailers.
  • Benefits: Earn £12.21/hour, enjoy free jewellery, flexible hours, and a pension scheme.
  • Why this job: Perfect for those seeking flexibility and a fun retail environment during the festive season.
  • Qualifications: Customer-facing experience is essential; retail or fashion background is a bonus.
  • Other info: Must have a driving licence and access to a vehicle; no leave in December.

Role Title – Festive Retail Associate – Stratford – 20 hours per week

Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence.

Shift pattern – 5 Monday, 5 Tuesday, 5 Wednesday & 5 Thursday

This is a temporary role until 27/12/2025

You will need to complete your full shift between the working hours of 9am and 5pm

This role will include full zone travel within the zone.

Please note – The Christmas period is our busiest time and therefore we are unable to authorise any leave in December, please bear this in mind when applying.

DCK is one of the world\\\’s leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco and many more!

Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. In return, we provide:

  • £12.21 per hour

  • Free jewellery – from £25 – £55 per month!

  • Flexible working hours – you work the hours anytime during the day which suits you (during store opening hours)

  • Pension Scheme with DCK contribution

  • Life assurance

  • Training & Development opportunities

  • Long Service Recognition scheme

You will be based in Stratford but will be required to travel to different stores within your zone. We are looking for those who are available to start by middle of November latest.

If you are looking for a flexible job that you can work around you and your other needs, apply to be part of the team today!

You will be working alongside a Team Leader, who will provide you with coaching and ongoing support. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role:

You will need to be customer-focused, with a friendly, polite, professional and positive attitude.

You will complete various in-store activities which include:

  • Merchandising our product to our visual merchandising guidelines

  • Putting out deliveries of new stock

  • Maintaining housekeeping standards

  • Setting up promotional activities

  • You will be working with the host management teams to build great relationships and identify opportunities to improve sales.

Requirements:

  • Prior experience in a customer facing setting is required, fashion brands are a plus.

  • Sales and or retail sales experience is preferred

  • Access to either an Apple or Android smartphone with the operating systems of either Android 8.1 or later OR Apple IOS is 13.4 or later

Please send an updated CV to apply!

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Festive Retail Associate employer: DCK Group

DCK is an exceptional employer, offering a vibrant work culture that values flexibility and employee development. As a Festive Retail Associate in Stratford, you will enjoy competitive pay, free jewellery, and opportunities for training and long service recognition, all while working in a supportive team environment that prioritises customer engagement and professional growth.
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Contact Detail:

DCK Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Festive Retail Associate

✨Tip Number 1

Make sure to highlight your customer service skills during any conversations or interviews. Since the role requires a friendly and professional attitude, sharing specific examples of how you've successfully interacted with customers in the past can really set you apart.

✨Tip Number 2

Familiarise yourself with the brands DCK works with, like River Island and M&S. Showing that you understand their products and values can demonstrate your enthusiasm for the role and help you connect better with the team.

✨Tip Number 3

Since the job involves travel within your zone, be prepared to discuss your availability and flexibility. Highlighting your willingness to adapt to different store locations and working hours can make you a more attractive candidate.

✨Tip Number 4

Being tech-savvy is a plus for this role, so brush up on any relevant apps or tools you might use in retail. If you have experience with inventory management or sales tracking apps, mention that to show you're ready to hit the ground running.

We think you need these skills to ace Festive Retail Associate

Customer Service Skills
Sales Experience
Retail Knowledge
Merchandising Skills
Communication Skills
Teamwork
Time Management
Attention to Detail
Problem-Solving Skills
Relationship Building
Tech Savvy
Flexibility
Positive Attitude
Housekeeping Standards Maintenance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights any relevant experience in customer-facing roles, especially in retail or fashion. Emphasise skills like merchandising, sales, and customer service to align with the job requirements.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your availability, willingness to work flexible hours, and how your previous experiences make you a great fit for the Festive Retail Associate position.

Highlight Tech Savviness: Since being tech-savvy is desirable, mention any experience you have with apps or technology that could be relevant to the role. This could include point-of-sale systems or inventory management tools.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at DCK Group

✨Show Your Customer Service Skills

Since the role requires a customer-focused attitude, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight any experience you have in retail or fashion brands to make your application stand out.

✨Demonstrate Flexibility

The job requires availability during busy periods, especially in December. Be ready to discuss your flexibility and willingness to work the required hours, as well as your ability to adapt to different store environments.

✨Familiarise Yourself with the Brand

Research DCK and its associated brands before the interview. Understanding their products and values will show your genuine interest in the company and help you answer questions more effectively.

✨Highlight Tech Savviness

As the role involves using various apps for smooth operations, mention any relevant tech skills or experiences you have. Being comfortable with technology can set you apart from other candidates.

Festive Retail Associate
DCK Group

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