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For Companies At a Glance
- Tasks: Engage customers and merchandise products in retail stores.
- Company: DCK is a leading fashion jewellery company collaborating with top retailers.
- Benefits: Earn £12.21/hour, enjoy free jewellery, flexible hours, and a pension scheme.
- Why this job: Join a vibrant team, gain retail experience, and enjoy a fun work environment.
- Qualifications: Customer-facing experience required; retail or fashion background preferred.
- Other info: Must have a vehicle and full driving licence; no leave in December.
Role Title
Festive Retail Associate – Durham – 20 hours per week
Logistics
Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence.
Shift pattern – 5 Monday, 5 Wednesday, 5 Thursday & 5 Friday
This is a temporary role until 27/12/2025
You will need to complete your full shift between the working hours of 9am and 5pm
This role will include full travel within the zone.
Please note – The Christmas period is our busiest time and therefore we are unable to authorise any leave in December, please bear this in mind when applying.
About DCK
DCK is one of the world\’s leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco and many more!
Role Overview
Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. In return, we provide:
- £12.21 per hour
- Free jewellery – from £25 – £55 per month!
- Flexible working hours – you work the hours anytime during the day which suits you (during store opening hours)
- Pension Scheme with DCK contribution
- Life assurance
- Training & Development opportunities
- Long Service Recognition scheme
Role Location and Start
You will be based in Durham but will be required to travel to different stores within your zone. We are looking for those who are available to start by middle of November latest.
Application
If you are looking for a flexible job that you can work around you and your other needs, apply to be part of the team today!
Team and Technology
You will be working alongside a Team Leader, who will provide you with coaching and ongoing support. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.
Job role
You will need to be customer-focused, with a friendly, polite, professional and positive attitude.
Responsibilities
- Merchandising our product to our visual merchandising guidelines
- Putting out deliveries of new stock
- Maintaining housekeeping standards
- Setting up promotional activities
- You will be working with the host management teams to build great relationships and identify opportunities to improve sales.
Requirements
- Prior experience in a customer facing setting is required, fashion brands are a plus.
- Sales and or retail sales experience is preferred
- Access to either an Apple or Android smartphone with the operating systems of either Android 8.1 or later OR Apple IOS is 13.4 or later
Please send an updated CV to apply!
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Festive Retail Associate employer: DCK Group
Contact Detail:
DCK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Festive Retail Associate
✨Tip Number 1
Make sure to highlight your customer service skills during any conversations or interviews. Since this role is all about face-to-face interaction, showcasing your ability to engage with customers will set you apart.
✨Tip Number 2
Familiarise yourself with the fashion brands that DCK works with. Being knowledgeable about their products can help you connect better with the team and demonstrate your enthusiasm for the role.
✨Tip Number 3
Since you'll be travelling to different stores, emphasise your flexibility and willingness to adapt to various environments. This shows that you're ready to take on the challenges of the role.
✨Tip Number 4
Be prepared to discuss your previous retail or sales experience in detail. Think of specific examples where you successfully engaged customers or contributed to sales, as this will demonstrate your capability for the position.
We think you need these skills to ace Festive Retail Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in retail or customer service. Emphasise skills that align with the role, such as merchandising and customer interaction.
Highlight Availability: Clearly state your availability in your application. Since this role requires specific working hours and flexibility, mention your willingness to work during the busy Christmas period.
Show Enthusiasm for the Brand: In your application, express your interest in DCK and its products. Mention any previous experience with fashion brands or your passion for jewellery to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and any accompanying documents. Ensure there are no spelling or grammatical errors, as this reflects your attention to detail.
How to prepare for a job interview at DCK Group
✨Show Your Customer Service Skills
As a Festive Retail Associate, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your friendly and professional attitude, as this is crucial for the role.
✨Demonstrate Your Flexibility
This role requires you to work flexible hours, especially during the busy Christmas period. Be ready to discuss your availability and willingness to adapt to the shift patterns mentioned in the job description.
✨Familiarise Yourself with the Brand
DCK works with various well-known retailers. Research these brands and their products before the interview. Showing that you understand the brand's values and offerings can set you apart from other candidates.
✨Highlight Your Tech Savviness
Since the role involves using apps for smooth operations, mention any relevant experience you have with technology. Being comfortable with smartphones and apps will demonstrate that you're ready to adapt to the tools used in the role.
