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- Tasks: Engage customers, merchandise products, and maintain store standards.
- Company: Join DCK, a leading fashion jewellery company collaborating with top retailers.
- Benefits: Earn £12.21 per hour, enjoy free jewellery, and flexible working hours.
- Why this job: Perfect for those seeking a dynamic role with growth opportunities and a supportive team.
- Qualifications: Customer service experience is essential; retail experience is a bonus.
- Other info: Must have a vehicle and full driving licence; no leave in December.
Role Title – Festive Retail Associate – Cardiff City Centre – 22 hours per week
Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence.
Shift pattern – 6 Monday, 5 Tuesday, 6 Wednesday & 5 Thursday
This is a temporary role until 27/12/2025
You will need to complete your full shift between the working hours of 9am and 5pm
This role will include full zone travel within the zone.
Please note – The Christmas period is our busiest time and therefore we are unable to authorise any leave in December, please bear this in mind when applying.
DCK is one of the world\’s leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco and many more!
Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. In return, we provide:
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£12.21per hour
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Free jewellery – from £25 – £55 per month!
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Flexible working hours – you work the hours anytime during the day which suits you (during store opening hours)
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Pension Scheme with DCK contribution
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Life assurance
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Training & Development opportunities
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Long Service Recognition scheme
You will be based in Cardiff City Centre butwill berequired to travel to different stores within your zone. We are looking for those who are available to start by middle of November latest.
If you are looking for a flexible job that you can work around you and your other needs, apply to be part of the team today!
You will be working alongside a Team Leader, who will provide you with coaching and ongoing support. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.
Job role:
You will need to be customer-focused, with a friendly, polite, professional and positive attitude.
You will complete various instore activities which include:
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Merchandising our product to our visual merchandising guidelines
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Putting out deliveries of new stock
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Maintaining housekeeping standards
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Setting up promotional activities
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You will be working with the host management teams to build great relationships and identify opportunities to improve sales.
Requirements;
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Prior experience in a customer facing setting is required, fashion brands are a plus.
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Sales and or retail sales experience is preferred
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Access to either an Apple or Android smartphone with the operating systems of eitherAndroid 8.1 or later OR Apple IOS is 13.4 or later
Please send an updated CV to apply!
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Festive Retail Associate employer: DCK Group
Contact Detail:
DCK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Festive Retail Associate
✨Tip Number 1
Make sure to highlight your customer service experience during any conversations or interviews. Since this role is all about face-to-face interaction, showcasing your ability to engage with customers will set you apart.
✨Tip Number 2
Familiarise yourself with the brands DCK works with, like River Island and M&S. Being knowledgeable about these brands can help you connect better with the team and demonstrate your enthusiasm for the role.
✨Tip Number 3
Since you'll be travelling within your zone, ensure you know the area well. This will not only help you navigate easily but also show your potential employer that you're proactive and prepared.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Given the busy Christmas period, showing that you can commit to the required shifts will make you a more attractive candidate.
We think you need these skills to ace Festive Retail Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous customer-facing roles, especially in retail or fashion. Emphasise your sales experience and any relevant skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your availability, willingness to work flexible hours, and your ability to travel within the zone.
Highlight Tech Savviness: Since being tech-savvy is desirable, mention any experience you have with apps or technology that could be relevant to the role. This could include point-of-sale systems or inventory management tools.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DCK Group
✨Show Your Customer Service Skills
As a Festive Retail Associate, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your friendly and professional attitude, as this is crucial for the role.
✨Demonstrate Your Flexibility
This role requires you to work flexible hours, especially during the busy Christmas period. Be ready to discuss your availability and willingness to adapt to different shifts. Mention any previous experience where you successfully managed a flexible schedule.
✨Familiarise Yourself with the Brand
DCK works with well-known retailers and fashion brands. Do some research on these brands and their products before the interview. Showing that you understand the brand's values and offerings can set you apart from other candidates.
✨Highlight Your Tech Savviness
Since the role involves using various apps, it's important to demonstrate your comfort with technology. Be prepared to discuss your experience with smartphones and any relevant apps you've used in previous jobs, as this will show you're ready to adapt to the tools used in the role.
