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For Companies At a Glance
- Tasks: Engage customers and merchandise products in-store while maintaining high standards.
- Company: Join DCK, a leading fashion jewellery company collaborating with top retailers.
- Benefits: Earn £12.21/hour, enjoy free jewellery, flexible hours, and a pension scheme.
- Why this job: Perfect for those seeking a flexible role with coaching support and a fun team environment.
- Qualifications: Customer-facing experience is essential; retail or fashion background is a bonus.
- Other info: Must have a vehicle and full driving licence; availability required from mid-November.
Role
Role Title – Festive Retail Associate – Bury St Edmunds – 5.5 hours per week
Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence.
Shift pattern – 3.5 Wednesday & 2 Friday
This is a temporary role until 27/12/2025
You will need to complete your full shift between the working hours of 9am and 5pm
This role will include 20 minutes travel within the zone.
Please note – The Christmas period is our busiest time and therefore we are unable to authorise any leave in December, please bear this in mind when applying.
DCK is one of the world\\\’s leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco and many more!
Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. In return, we provide:
- £12.21 per hour
- Free jewellery – from £25 – £55 per month!
- Flexible working hours – you work the hours anytime during the day which suits you (during store opening hours)
- Pension Scheme with DCK contribution
- Life assurance
- Training & Development opportunities
- Long Service Recognition scheme
You will be based in Bury St Edmunds but will be required to travel to different stores within your zone. We are looking for those who are available to start by middle of November latest.
If you are looking for a flexible job that you can work around you and your other needs, apply to be part of the team today!
You will be working alongside a Team Leader, who will provide you with coaching and ongoing support. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.
Job role:
You will need to be customer-focused, with a friendly, polite, professional and positive attitude.
You will complete various in-store activities which include:
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Merchandising our product to our visual merchandising guidelines
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Putting out deliveries of new stock
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Maintaining housekeeping standards
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Setting up promotional activities
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You will be working with the host management teams to build great relationships and identify opportunities to improve sales.
Requirements;
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Prior experience in a customer facing setting is required, fashion brands are a plus.
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Sales and or retail sales experience is preferred
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Access to either an Apple or Android smartphone with the operating systems of either Android 8.1 or later OR Apple IOS is 13.4 or later
Please send an updated CV to apply!
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Festive Retail Associate employer: DCK Group
Contact Detail:
DCK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Festive Retail Associate
✨Tip Number 1
Make sure to highlight your customer service skills during any conversations or interviews. Since the role requires a friendly and professional attitude, sharing specific examples of how you've successfully interacted with customers in the past can really set you apart.
✨Tip Number 2
Familiarise yourself with the brands DCK works with, like River Island and M&S. Showing that you understand their products and values can demonstrate your enthusiasm for the role and help you connect better with the team.
✨Tip Number 3
Since you'll be travelling between stores, ensure your vehicle is ready and reliable. Mentioning your readiness to travel and your driving experience can reassure the hiring team that you're prepared for the job's requirements.
✨Tip Number 4
Be tech-savvy! Brush up on using apps and technology, as this role involves using various tools to streamline your work. If you have experience with retail apps or similar technology, be sure to mention it when discussing your qualifications.
We think you need these skills to ace Festive Retail Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous customer-facing roles, especially in retail or fashion. Emphasise your skills in merchandising and sales, as these are key for the Festive Retail Associate position.
Showcase Your Availability: Clearly state your availability in your application. Since the role requires working during busy December hours, mention your flexibility and willingness to commit to the required shifts.
Highlight Tech Savviness: Since being tech-savvy is desirable, include any relevant experience with apps or technology that could enhance your performance in the role. This could be anything from using retail management software to mobile apps.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work for DCK and how your skills align with their needs, particularly in customer service and merchandising.
How to prepare for a job interview at DCK Group
✨Show Your Customer Service Skills
As a Festive Retail Associate, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your friendly and professional attitude, as this is crucial for the role.
✨Demonstrate Your Flexibility
Since the role requires working during busy periods, especially in December, emphasise your availability and willingness to adapt to the shift patterns. Mention any previous experiences where you successfully managed flexible working hours.
✨Familiarise Yourself with the Brand
Research DCK and its associated brands before the interview. Understanding their products and values will show your genuine interest in the company and help you answer questions more effectively.
✨Be Tech-Savvy
Since the role involves using various apps, make sure to mention your comfort level with technology. If you have experience using retail or inventory management apps, be ready to discuss that during the interview.
