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- Tasks: Be the go-to person for residents during construction projects, ensuring smooth communication and minimal disruption.
- Company: Join DCK Construction, a trusted name in high-quality building and renovation projects.
- Benefits: Full-time role with opportunities for growth and a supportive team environment.
- Why this job: Make a real difference in residents' lives while working on exciting construction projects.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
- Other info: Dynamic role with regular site visits and collaboration with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
DCK Construction is a highly experienced and successful multi-trade building works contractor. We specialize in a wide array of construction projects including kitchens and bathrooms, FRA works, voids, disrepairs, social housing, refurbishments, and general building works. DCK Construction is known for delivering high-quality results while maintaining excellent service. Clients trust DCK Construction for its expertise and dedication to excellence in diverse building and renovation projects.
This is a full-time, on-site position located in London. The Resident Liaison Officer will serve as the primary point of contact for residents during all projects. Responsibilities include:
- Facilitating clear and effective communication with residents
- Addressing inquiries and concerns
- Scheduling appointments for inspections or works
- Ensuring minimal disruption to residents’ daily lives during construction
- Maintaining records of interactions
- Providing timely updates about project progress
- Working closely with project teams to ensure high levels of resident satisfaction
- Regular site visits and collaboration with staff and contractors
Qualifications:
- Proven communication skills, including the ability to communicate effectively and empathetically with residents and project stakeholders
- Strong organizational and scheduling skills, including the ability to manage multiple appointments and projects simultaneously
- Proficiency in conflict resolution and problem-solving to address resident concerns promptly and professionally
- Experience or knowledge in construction, housing, or community engagement is highly desirable
- Proficient computer skills, including experience with Microsoft Office and Excel
- Ability to work collaboratively with a multidisciplinary team, including contractors and project managers
- Understanding of health and safety regulations within a construction setting is an advantage
- A valid driver's license and willingness to travel within the London area for site visits
For more information please contact alex.newman@thedck.com.
Resident Liason Officer employer: DCK Construction
Contact Detail:
DCK Construction Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liason Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the construction industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching DCK Construction and understanding their projects. Show them you’re genuinely interested in their work and how you can contribute as a Resident Liaison Officer.
✨Tip Number 3
Practice your communication skills! As a Resident Liaison Officer, you'll need to connect with residents effectively. Role-play common scenarios with friends to boost your confidence.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the DCK Construction team.
We think you need these skills to ace Resident Liason Officer
Some tips for your application 🫡
Show Off Your Communication Skills: As a Resident Liaison Officer, your ability to communicate effectively is key. Make sure your application highlights your communication skills and any relevant experiences where you've successfully interacted with residents or stakeholders.
Organise Your Application: DCK Construction values strong organisational skills. When writing your application, keep it structured and clear. Use headings, bullet points, and concise language to make it easy for us to read and understand your qualifications.
Demonstrate Problem-Solving Abilities: We want to see how you handle challenges! Include examples in your application that showcase your conflict resolution and problem-solving skills, especially in situations related to construction or community engagement.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at DCK Construction
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with DCK Construction's projects and values. This will help you articulate how your skills align with their needs.
✨Showcase Your Communication Skills
Since this role heavily relies on effective communication, prepare examples that demonstrate your ability to engage with residents and stakeholders. Think of situations where you resolved conflicts or addressed concerns successfully.
✨Be Organised and Ready to Multi-task
DCK Construction values strong organisational skills. Bring a planner or digital device to the interview to show how you manage multiple appointments and tasks. Discuss your strategies for keeping everything on track during busy periods.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in previous roles and how you overcame them. Highlight your approach to problem-solving, especially in a construction or community engagement context, as this will resonate well with the interviewers.
