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- Tasks: Be the go-to person for residents during construction projects, ensuring smooth communication and minimal disruption.
- Company: Join DCK Construction, a trusted name in high-quality building and renovation projects.
- Benefits: Full-time role with competitive pay and opportunities for professional growth.
- Why this job: Make a real difference in residents' lives while working on exciting construction projects.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
- Other info: Dynamic team environment with opportunities to learn about the construction industry.
The predicted salary is between 36000 - 60000 £ per year.
DCK Construction is a highly experienced and successful multi-trade building works contractor. We specialize in a wide array of construction projects including kitchens and bathrooms, FRA works, voids, disrepairs, social housing, refurbishments, and general building works. DCK Construction is known for delivering high-quality results while maintaining excellent service. Clients trust DCK Construction for its expertise and dedication to excellence in diverse building and renovation projects.
This is a full-time, on-site position located in London. The Resident Liaison Officer will serve as the primary point of contact for residents during all projects. Responsibilities include:
- Facilitating clear and effective communication with residents
- Addressing inquiries and concerns
- Scheduling appointments for inspections or works
- Ensuring minimal disruption to residents' daily lives during construction
- Maintaining records of interactions
- Providing timely updates about project progress
- Working closely with project teams to ensure high levels of resident satisfaction
- Regular site visits and collaboration with staff and contractors
Qualifications:
- Proven communication skills, including the ability to communicate effectively and empathetically with residents and project stakeholders
- Strong organizational and scheduling skills, including the ability to manage multiple appointments and projects simultaneously
- Proficiency in conflict resolution and problem-solving to address resident concerns promptly and professionally
- Experience or knowledge in construction, housing, or community engagement is highly desirable
- Proficient computer skills, including experience with Microsoft Office and Excel
- Ability to work collaboratively with a multidisciplinary team, including contractors and project managers
- Understanding of health and safety regulations within a construction setting is an advantage
- A valid driver's license and willingness to travel within the London area for site visits
For more information please contact alex.newman@thedck.com.
Resident Liason Officer in London employer: DCK Construction
Contact Detail:
DCK Construction Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liason Officer in London
✨Tip Number 1
Get to know the company! Research DCK Construction and understand their projects and values. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Resident Liaison Officer, you'll need to connect with residents effectively. Role-play potential scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the company culture and the role. They might even share tips that could give you an edge during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining DCK Construction as a Resident Liaison Officer.
We think you need these skills to ace Resident Liason Officer in London
Some tips for your application 🫡
Show Your Communication Skills: As a Resident Liaison Officer, your ability to communicate effectively is key. Make sure your application highlights any relevant experience where you've successfully interacted with residents or stakeholders. We want to see how you can connect with people!
Organise Your Application: Just like in the role, organisation is crucial in your application. Keep your CV and cover letter clear and structured. Use headings, bullet points, and concise language to make it easy for us to see your qualifications at a glance.
Demonstrate Problem-Solving Skills: We love candidates who can think on their feet! Include examples in your application where you've resolved conflicts or addressed concerns effectively. This will show us that you're ready to tackle challenges head-on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen and know how to follow instructions!
How to prepare for a job interview at DCK Construction
✨Know Your Stuff
Familiarise yourself with DCK Construction's projects and values. Understand the role of a Resident Liaison Officer and how it fits into their operations. This will help you answer questions confidently and show that you're genuinely interested in the company.
✨Practice Your Communication Skills
Since communication is key for this role, practice articulating your thoughts clearly and empathetically. Consider role-playing common scenarios you might face as a liaison officer, such as addressing resident concerns or scheduling appointments.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and appointments. Bring examples from your past experiences where you successfully juggled various responsibilities, demonstrating your ability to keep everything on track.
✨Prepare for Conflict Resolution Questions
Think of specific instances where you've resolved conflicts or handled difficult situations. Be ready to share these stories, focusing on your problem-solving approach and the positive outcomes that resulted from your actions.
