Rapid Response and Phlebotomy Administrator
NHS AfC: Band 2
Main area Administration Services Grade NHS AfC: Band 2 Contract Permanent Hours Part time - 22 hours per week (4 x 5.5 hour days) Job ref 842-CCS-7761-26-A
Site Florence Nightingale Community Hospital Town Derby Salary £25,272 pa, pro rata Salary period Yearly Closing 14/10/2026 23:59
The Trust is currently under-represented in terms of individuals from BME backgrounds and welcomes applicants from these communities. DCHS is also an LGBT inclusive employer. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Be outstanding – join an outstanding team!
Job overview
Would you like to join our admin team, who provide support to Clinical Staff In Derby City
If so, we are looking for a proactive and enthusiastic administrator to join our team!
We have 1 part time role (22hrs) worked across 4 days between Monday-Friday. Shift pattern is negotiable.
The role involves processing referrals into a large phlebotomy service and supporting the Rapid Response Nursing Triage Team.
We would welcome applications from experienced admin staff who would like to start a career in the NHS or simply start in a new team and develop new skills.
Main duties of the job
Using SystmOne, process phlebotomy referrals from across Derby City and ensure that visits are arranged as requested.
Contact patients by phone if necessary to discuss elements of a referral
Provide admin support to the Rapid Response Nursing Team
Working for our organisation
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people’s own homes and via virtual consultations.
Detailed job description and main responsibilities
Person specification
Education, Qualifications and Training
- Educated to GCSE level at C / level 4 or above (English) or Equivalent
Skills and Attributes
- Good verbal and written communication skills
- Able to work on own initiative or as part of a team
- Excellent telephone skills and manner
- Sound level of IT competency in using Microsoft Office packages
Experience and Knowledge Required
- Experience of working in a role which has involved time management and diary management skills
- Recent and relevant experience of working in a busy office environment
- Knowledge of confidentiality issues and Caldicott principles
- Awareness of Health and Social Care sector
Other
- Ability to travel to any site where DCHS services are provided
Derbyshire Community Health Services NHS Foundation Trust (DCHS) is one of the largest providers of specialist community healthcare in England and we currently employ around 4,500 staff. We deliver a variety of services across Derbyshire, caring for nearly 1.8 million patients each year.
We deliver patient care through 11 community hospitals, 4 minor injury units, 29 health centres and a learning disability centre. Another key part of our service is out in the community where we care for people in their own homes via therapists, health visitors and district nurses, and promoting public health in the wider community. As a Trust we care for patients of all ages with a special focus on the needs of elderly people and the very young.
DCHS has been recognised as a top 10 NHS organisation to work for in the UK by the Health Service Journal and NHS Employers in their Best Places to Work 2015 campaign. The Trust is also the runner-up in the category for the best NHS community trust employer.
TWITTER/FACEBOOK - DCHS has its own Social Media accounts for recruitment. Follow us/like us via @dchsjobs
Our vision is to see the health of local communities improve through partnership working, putting people at the centre and looking to the future.
Our values:
- 1) To get the basics right - For each other, local people and communities
- 2) To act with compassion and respect - For each other, local people and communities
- 3) To make a positive difference - For each other, local people and communities
- 4) To value and develop teamwork - With our partners and within DCHS
- 5) To value diversity and inclusivity - Of each other, local people and communities.
Benefits
- The majority of our locations offer free parking facilities for staff.
We will communicate with you regarding your application via email so please check your email account on a regular basis. If using hotmail, MSN or yahoo email accounts please check your 'junk/spam' mail regularly.
If you require any support in completing the application form please do not hesitate to contact the Recruitment Team, 01332 564856, option 1, option 1 or dchst.recruitment@nhs.net and we will be happy to provide assistance.
Please note - if we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety.
Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for our service and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Please be aware this vacancy will close when it has hit a certain number of applications, even if this is before the listed closing date. We recommend you complete and submit your application as soon as you are able.
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Rapid Response and Phlebotomy Administrator employer: Dchs
Derbyshire Community Health Services NHS Foundation Trust is an outstanding employer that prioritises the professional growth and development of its nursing staff. With a strong commitment to governance and safeguarding, the Trust fosters a collaborative work culture where innovation and continuous improvement are encouraged, ensuring that employees feel valued and engaged in their roles. Located in a vibrant community, this position offers unique opportunities to make a meaningful impact on healthcare delivery while enjoying a supportive environment.
