At a Glance
- Tasks: Support staffing needs and deliver excellent customer service in a dynamic healthcare environment.
- Company: Join the Derbyshire Community Health Services NHS Foundation Trust, dedicated to community health.
- Benefits: Enjoy flexible working, remote options, and a focus on wellbeing and personal development.
- Other info: Work from home with opportunities for growth in a supportive team.
- Why this job: Make a real difference in healthcare while advancing your career in HR.
- Qualifications: Experience in administration and a passion for customer service.
The predicted salary is between 29970 - 36483 £ per year.
Are you an experienced administrator who would like to progress your career in a fast paced and genuinely supportive team? Would you like to work for a team where flexible working (including the opportunity to work from home) is encouraged and your wellbeing and personal development are prioritised? If you have a can-do attitude, are passionate about providing excellent customer service experience to our current and future colleagues and are keen to progress a career in HR, we would love to hear from you.
Our Temporary Staffing Team supports the joint venture People Services function for Derbyshire Community Health Service and Derbyshire Healthcare Foundation Trust. We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people’s own homes and via virtual consultations. Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire. During the pandemic response we have led the implementation of public vaccination centres in collaboration with partners across health and social care.
You will be able to choose to be based at either Kingsway Hospital, Derby or Walton Hospital, Chesterfield, but will be predominantly working from home. You will be required to travel to other bases for meetings as required.
We are looking for a positive, pro-active and professional administrator to join our team. You will work together with different people across both Trusts, building relationships at all levels, in order to understand their temporary staffing needs and requirements and how we can support them in delivering safe, effective patient care. You will use a number of computerised systems (such as the NHS system Electronic Staff Record and the suite of RL Datix (Allocate rostering packages)) to manage and monitor staffing, actively adjusting your workload as needed. Frequent reprioritisation of workload will be required to adjust to competing changes in demand. You will deliver excellent customer service to colleagues across our services, ensuring that all email and telephone enquiries, comments and suggestions are handled appropriately and promptly through a very busy service.
Flexible working, including the opportunity to work from home, is encouraged. Wellbeing and personal development are prioritised.
Assistant Temporary Staffing Officer | Derbyshire Community Health Services NHS Foundation Trust in Chesterfield employer: DCHS Foundation Trust
Derbyshire Community Health Services NHS Foundation Trust is an exceptional employer that prioritises employee wellbeing and personal development within a supportive team environment. With flexible working options, including the ability to work from home, staff are encouraged to thrive while delivering excellent customer service to a diverse patient population. Joining our Temporary Staffing Team means being part of a dedicated workforce that plays a vital role in community health services across Derbyshire, offering meaningful career progression opportunities in HR.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Temporary Staffing Officer | Derbyshire Community Health Services NHS Foundation Trust in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to current employees at Derbyshire Community Health Services NHS Foundation Trust on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the team and their values. Show us that you understand their mission in providing excellent patient care and how your skills align with their needs.
✨Tip Number 3
Practice your customer service scenarios! Since this role is all about delivering top-notch support, think of examples from your past experiences where you’ve gone above and beyond for colleagues or clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our supportive team.
We think you need these skills to ace Assistant Temporary Staffing Officer | Derbyshire Community Health Services NHS Foundation Trust in Chesterfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Assistant Temporary Staffing Officer. Highlight your administrative experience and any customer service skills that align with the job description. We want to see how you can bring your unique flair to our supportive team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for HR and how your can-do attitude makes you a perfect fit for our team. Don’t forget to mention why you’re excited about flexible working and prioritising wellbeing.
Showcase Relevant Experience:When filling out your application, be sure to showcase any relevant experience you have with computerised systems or managing workloads. We love seeing examples of how you've successfully handled busy environments in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our fantastic team!
How to prepare for a job interview at DCHS Foundation Trust
✨Know Your Stuff
Make sure you understand the role of an Assistant Temporary Staffing Officer. Familiarise yourself with the NHS systems mentioned in the job description, like Electronic Staff Record and RL Datix. This will show that you're proactive and ready to hit the ground running.
✨Show Your Customer Service Skills
Since the role involves providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for colleagues or clients. Be ready to discuss how you handle enquiries and manage expectations, especially in a busy environment.
✨Flexibility is Key
Highlight your ability to adapt to changing workloads and priorities. Prepare to discuss situations where you've successfully managed competing demands, as this is crucial for the fast-paced nature of the role.
✨Ask Thoughtful Questions
Prepare some questions about the team culture and how they support personal development. This shows your genuine interest in the role and aligns with their focus on wellbeing and growth. Plus, it gives you a chance to see if the team is the right fit for you!
