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- Tasks: Manage emergency and non-emergency calls with empathy and resilience.
- Company: Public service organisation dedicated to community support in Exeter.
- Benefits: Starting salary of £27,204, with potential earnings up to £38,330 after four years.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Must be 18+, with strong emotional resilience and flexible availability.
- Other info: Extensive training provided at Police Headquarters; commitment to a two-year tenure required.
The predicted salary is between 27204 - 38330 £ per year.
A public service organization in Exeter is seeking a Contact Officer to manage emergency and non-emergency calls. This role requires strong emotional resilience and empathy, coupled with the ability to work flexible hours, including nights and weekends.
Extensive training will be provided at Police Headquarters in Exeter. A commitment to a two-year tenure is mandatory, and candidates must be at least 18 years of age.
Salary starts at £27,204 annually, with potential earnings up to £38,330 after four years.
Contact & Communications Specialist in Exeter employer: DCH - Devon and Cornwall Housing Ltd
Contact Detail:
DCH - Devon and Cornwall Housing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact & Communications Specialist in Exeter
✨Tip Number 1
Make sure you research the organisation thoroughly. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Contact Officer, you'll need to convey information clearly and empathetically. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to public service. This can give you insider knowledge and potentially lead to referrals.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Contact & Communications Specialist in Exeter
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We want to see how your background aligns with the role of Contact Officer, so don’t hold back on showcasing your emotional resilience and empathy!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the team!
Show Your Commitment: Since this role requires a two-year commitment, let us know why you’re dedicated to this position. Share your passion for public service and how you envision contributing to our organisation over the long term.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at DCH - Devon and Cornwall Housing Ltd
✨Show Your Emotional Resilience
In this role, emotional resilience is key. Be prepared to share examples from your past where you've handled stressful situations with empathy and composure. This will demonstrate that you can manage the demands of emergency and non-emergency calls effectively.
✨Flexibility is Essential
Since the job requires working flexible hours, including nights and weekends, make sure to express your willingness to adapt your schedule. You might even want to mention any previous experience you have with shift work or irregular hours to show you're ready for the commitment.
✨Research the Organisation
Familiarise yourself with the public service organisation's mission and values. Understanding their approach to community service will help you align your answers with what they’re looking for. It also shows genuine interest in the role and the organisation.
✨Prepare for Training Questions
Since extensive training will be provided, be ready to discuss how you learn best and adapt to new information. Highlight any relevant training or courses you've completed in the past, and express enthusiasm for the opportunity to grow within the role.