As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for:
1st Line Support with German
Responsibilities:
- Answering support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe
- Resolving IT issues of our partners which can occur during the course of office work
- Documentation and logging of calls on the ticketing tool
- Delegation of problems which cannot be resolved on first level to the competent teams
- Maintaining and improving customer satisfaction level
Requirements:
- You have a good command of both German and English (minimum B2 level)
- You have at least 12 months of experience in a similar role
- You know how to ask the right questions to identify and understand customer needs and technical issues
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1st Line Support with German MS Office employer: Dcg
As a Teacher of Geography at The Joseph Wright Centre, you will join a dedicated and supportive team committed to fostering an engaging learning environment. Our work culture prioritises collaboration and professional development, offering ample opportunities for growth and advancement within the education sector. Located in a vibrant community, we provide a unique chance to make a meaningful impact on students' lives while enjoying a fulfilling career in teaching.
