At a Glance
- Tasks: Ensure safety and security at a busy truck stop while assisting customers and staff.
- Company: Join Certas Energy, a leader in safety and compliance in the energy sector.
- Benefits: Earn £13.45 per hour with full training and ongoing support.
- Other info: Flexible shifts available, including nights and weekends, in a friendly work environment.
- Why this job: Be part of a team that values safety and makes a real difference every day.
- Qualifications: Reliability, professionalism, and strong observation skills are essential.
The predicted salary is between 13.45 - 13.45 £ per hour.
At Certas Energy we’re keen to take a lead in the industry. We have a culture of strong safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing (compliance) Initiative. Health and safety is paramount to our business ethos – it is fundamental to good business performance, and integral to long-term business success.
Location: St Albans – Watling St Truck Stop
Salary: £13.45 per hour
Job Type: Full time
Shifts: 12pm-12am, 2pm-2pm
About the Role
We are looking for a professional, reliable and vigilant Security Officer to join our team at a busy truck stop. The successful candidate will play an important role in maintaining a safe, secure and welcoming environment for drivers, customers, staff and visitors. You will be responsible for protecting the premises, monitoring activity, responding to incidents and ensuring that site rules and safety procedures are always followed.
Key Responsibilities
- Security and Site Patrols
- Conduct regular patrols of the truck stop, including parking areas, fuel stations, restrooms and other facilities.
- Maintain a visible security presence to deter theft, vandalism, anti-social behaviour and other criminal activity.
- Monitor CCTV and other security systems, reporting any suspicious activity.
- Monitor vehicles and access to restricted areas.
- Identify and challenge unauthorised persons in accordance with company procedures.
- Customer and Staff Assistance
- Provide a professional and helpful presence for drivers, customers and staff.
- Assist customers with security-related concerns and general site safety.
- Provide guidance to drivers regarding parking and site rules where required.
- Incident Response
- Respond promptly and appropriately to alarms, disturbances and emergencies.
- Deal with accidents, medical emergencies, fires and other incidents in accordance with site procedures.
- Use effective communication and de-escalation techniques when dealing with disputes or difficult situations.
- Contact the emergency services when required.
- Complete accurate incident reports and notify management of any significant issues.
- Enforcing Site Rules
- Ensure customers and drivers comply with truck stop rules and regulations.
- Monitor parking arrangements, time restrictions, idling policies and prohibited activities.
- Support the enforcement of health and safety requirements.
- Report any breaches of site policies to the appropriate manager.
- Site Safety and Security Checks
- Regularly check the premises for potential hazards and security issues.
- Report broken lighting, damaged fencing, fuel or other liquid spills, and any other hazards promptly.
- Address issues such as excessive noise, improper parking, anti-social behaviour and illegal dumping in accordance with company procedures.
- Maintain accurate records of patrols, incidents and security concerns.
- Emergency Preparedness
- Act as a first responder to incidents and emergencies within the limits of your training.
- Follow emergency, evacuation and fire procedures.
- Assist emergency services when they attend the site.
- Maintain clear communication with management and colleagues during incidents.
- Professional Standards
- Maintain a professional, approachable and vigilant manner at all times.
- Treat customers, colleagues and members of the public with courtesy and respect.
- Maintain confidentiality regarding customers, staff, incidents and company information.
- Wear the required uniform and personal protective equipment and maintain a professional appearance.
- Follow all company policies, procedures and legal requirements.
The Ideal Candidate
- Reliable, punctual and professional.
- Vigilant with excellent observation skills.
- Confident when dealing with members of the public.
- Calm and professional when dealing with difficult or challenging situations.
- Able to communicate clearly and effectively.
- Comfortable working independently and as part of a team.
- Able to complete accurate written reports and maintain records.
- Flexible and willing to work shifts, including nights, weekends and bank holidays where required.
- Experienced in a security, customer service, transport or similar environment would be advantageous.
What We Offer
- £13.45 per hour annualised equivalent.
- Full training and ongoing support.
- A professional and friendly working environment.
- Opportunities for additional training and development.
If you are a reliable and professional Security Officer looking for a role in a busy truck stop environment, we would like to hear from you.
People matter at Certas Energy. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Certas Energy.
Security Officer - Watling Street in Hemel Hempstead employer: DCC
At Flogas, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee development and well-being. As a Credit Controller, you'll benefit from comprehensive training, a generous benefits package including enhanced pension schemes and health plans, and the opportunity to contribute to our mission of delivering 100% renewable energy by 2040. Join our diverse team and enjoy job security while making a meaningful impact in the energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - Watling Street in Hemel Hempstead
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We think you need these skills to ace Security Officer - Watling Street in Hemel Hempstead
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at DCC. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at DCC.
How to prepare for a job interview at DCC
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at DCC.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at DCC.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at DCC.
