Retail Customer Service Associate – Flexible Hours in Glasgow

Retail Customer Service Associate – Flexible Hours in Glasgow

Glasgow Part-Time 24750 - 30250 £ / year (est.) On-site
Dcc Plc

At a Glance

  • Tasks: Be the friendly face of our store and enhance customer experiences.
  • Company: Join Certas Energy, a supportive team in Glasgow.
  • Benefits: Flexible hours, competitive pay, and great career progression.
  • Other info: Work in a safe environment with a focus on teamwork.
  • Why this job: Make a difference in customers' day while gaining valuable experience.
  • Qualifications: No specific qualifications needed, just a positive attitude!

The predicted salary is between 24750 - 30250 £ per year.

Certas Energy in Glasgow is hiring a Retail Customer Service Assistant to be the face of the store and contribute to a positive customer experience while supporting the day-to-day running of the petrol filling station and convenience store.

The role offers good career progression with friendly team members and a commitment to safety and compliance.

Hours are 12 per week across 5 days out of 7 at a competitive hourly rate.

Retail Customer Service Associate – Flexible Hours in Glasgow employer: Dcc Plc

At DCC Energy GB, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With flexible working arrangements and opportunities for travel, employees can enjoy a balanced lifestyle while contributing to our mission of leading the energy transition in the UK. We are committed to employee growth, providing comprehensive training and development programmes that empower our team to excel in their roles and drive sustainable success across the organisation.

Dcc Plc

Contact Details:

Dcc Plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Customer Service Associate – Flexible Hours in Glasgow

✨Get to Know Your Local Scene

Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!

✨Show Off Your Personality

Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!

✨Utilise College or University Resources

If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!

✨Check Out Seasonal Opportunities

Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Dcc Plc, may even transition seasonal workers into permanent positions if you impress them!

We think you need these skills to ace Retail Customer Service Associate – Flexible Hours in Glasgow

Communication Skills
Attention to Detail
Adaptability
Teamwork
Problem-Solving Skills
Time Management
Flexibility

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Dcc Plc that you're all about creating great shopping experiences.

Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!

Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Dcc Plc will appreciate a straightforward CV that’s easy to skim through.

Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Dcc Plc and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!

How to prepare for a job interview at Dcc Plc

✨Mastering Brand Knowledge

As we're heading into a part-time retail role at Dcc Plc, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.

✨Excellent Customer Scenarios

Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!

✨Tailoring Your Availability

Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.

✨Show Off Your Team Spirit

Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Dcc Plc!