Human Resources Coordinator - FTC in Syston

Location: Syston, Leicester (Hybrid working with a minimum of 2 days per week in the office)

Contract - 6 - 12 Month FTC

Who are we?

At DCC Energy GB, we're helping businesses and communities transition towards a cleaner, more sustainable future.

As part of DCC Plc, our ambition is to become the most influential and respected energy transition company in the market.

We bring together leading energy businesses including Flogas Britain, Certas Energy, SNAP, Centreco, Protech, DTGen, Next Energy and Equity Energies, delivering innovative energy solutions across Great Britain.

This is an exciting time to join us as we continue to strengthen and evolve our People function, ensuring we deliver exceptional support and service to our colleagues across the business.

The Opportunity

We're looking for a People Services Coordinator to join our People team based in Syston.

Reporting to the People Services Manager, you'll play a key role in delivering a first-class People Services experience through excellent customer service, accurate administration and efficient management of people processes across the employee lifecycle.

This is an ideal opportunity for someone with previous HR administration, People Services or customer service experience who enjoys working in a fast-paced environment, solving problems and supporting colleagues and managers with a wide range of people-related queries.

What you'll be doing

As a People Services Coordinator, you'll

• Deliver accurate and timely People Services support across the entire employee lifecycle, from onboarding through to offboarding.
• Produce employment documentation including contracts, letters and contractual amendments.
• Manage colleague and manager queries, taking ownership through to resolution.
• Provide professional advice and support to colleagues and managers while delivering an excellent customer experience.
• Ensure people transactions are completed accurately and in line with agreed service standards.
• Maintain accurate employee records and support compliance with GDPR and governance requirements.
• Carry out data quality checks and support audit activities where required.
• Identify opportunities to improve processes and enhance service delivery.
• Work collaboratively with colleagues across People Services, Talent, Reward, Payroll, HRIS and People Partnering teams.
• Support wider People initiatives and contribute to the successful delivery of the People Plan.
• What we’re looking for

We’re interested in hearing from candidates who have

• Previous experience in HR administration, People Services, shared services environment.
• A strong customer service mindset with a passion for delivering high-quality support.
• Excellent organisational skills and the ability to manage multiple priorities effectively.
• Strong written and verbal communication skills.
• A proactive approach to problem solving and taking ownership of issues.
• Good attention to detail and a commitment to getting things right first time.
• Experience using Microsoft Office applications and confidence working with HR systems.
• A basic understanding of UK employment law.
• CIPD qualification or currently studying towards CIPD. However, the right attitude, customer service focus and HR experience are equally important.
• What you’ll bring

You’ll be someone who

• Puts customers and colleagues at the centre of everything they do.
• Builds strong working relationships and collaborates effectively with others.
• Communicates clearly and confidently.
• Adapts quickly to changing priorities.
• Delivers results while maintaining high standards of accuracy and service.

Why join DCC Energy GB?

This is an exciting opportunity to join a business at the forefront of the energy transition and become part of a collaborative People team focused on delivering an outstanding colleague experience.

You’ll have the opportunity to develop your HR career in a growing organisation with a strong focus on continuous improvement, customer service and people development.

We embrace flexible working and are committed to creating an inclusive environment where everyone can thrive. Candidates of all backgrounds are encouraged to apply.

Our Commitment to Diversity & Inclusion

DCC Energy GB is committed to driving diversity and inclusion across its workforce, striving to attract and develop the best talent regardless of gender, age, sexual orientation, disability, ethnicity or any other factor.

We are dedicated to building a diverse and supportive culture of respect and fairness for all.

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