DCBL in London is seeking a proactive Complaint Handler to manage complaints in debt resolution and civil litigation. You will de-escalate concerns by phone, email and letters, delivering fair, professional outcomes and supporting risk and compliance teams.
This role offers a structured, weekday schedule, 30 days holiday, employee assistance and a modern office, with opportunities to contribute to process improvements through quality assurance and root cause analysis.
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Debt & Civil Litigation Complaint Specialist employer: DCBL
DCBL is an award-winning, rapidly expanding organisation that values its employees as the cornerstone of its success. Located in Runcorn, our vibrant work culture fosters creativity and collaboration, offering a supportive environment where you can thrive as a Creative Marketing Executive. With generous benefits including early finish Fridays, 30 days holiday, and regular company social events, DCBL is committed to your professional growth and well-being.
