Case Management Support - Competitive salary £24,125.00 (OTE £27,125.00)
Runcorn | Full Time | Permanent
Be part of one of the UK's leading specialist litigation firms.
DCB Legal is one of the UK's fastest-growing legal practices, specialising in high-volume civil litigation and debt recovery. We combine innovative technology with exceptional people to deliver market-leading results for many of the UK's largest organisations.
Due to an internal restructure and continued growth, we're looking for a Case Management Support to join our expanding Case Management team.
This role is ideal for someone who enjoys working in a fast-paced environment, has excellent attention to detail and takes pride in ensuring cases progress efficiently through the litigation process. You'll become an integral part of the team, supporting our Case Managers by carrying out a wide variety of case progression and administrative activities that directly contribute to successful legal outcomes.
This is also an excellent opportunity for someone looking to develop a long-term career within legal services, with clear progression opportunities into Case Management and beyond.
What you'll be doing
Working as part of our Case Management Team, your responsibilities will include:
- Managing a variety of case administration tasks throughout the litigation lifecycle.
- Reviewing incoming correspondence and allocating appropriate actions.
- Preparing and submitting Letters of Claim (LOC) responses.
- Processing Replies to Defence documentation.
- Requesting, reviewing and collating evidence from clients.
- Preparing court documentation and supporting case progression.
- Updating case management systems accurately and efficiently.
- Liaising with internal departments to ensure cases progress within agreed timescales.
- Monitoring workloads and ensuring service level agreements are achieved.
- Identifying any risks or issues requiring escalation.
- Maintaining the highest standards of accuracy, confidentiality and compliance.
What we're looking for
We're looking for someone who:
- Has exceptional attention to detail.
- Can work accurately within a high-volume environment.
- Is highly organised and able to prioritise competing workloads.
- Enjoys working as part of a supportive team.
- Has excellent written communication skills.
- Is confident using IT systems and learning new software.
- Demonstrates a positive attitude and willingness to learn.
- Takes ownership of their workload and works proactively.
- Previous legal, litigation or case management experience is desirable but not essential.
What you'll receive
- Competitive salary £24,125.00 (OTE £27,125.00)
- Monday-Friday working (36.5 hours).
- Early finish every Friday.
- 30 days holiday (including Bank Holidays).
- Employee Assistance Programme.
- Free on-site parking.
- Free Mersey Gateway Bridge pass.
- Monthly complimentary lunch.
- Newly refurbished offices.
- Company pension.
- Full training programme.
- Genuine career progression opportunities within one of the UK's leading specialist litigation firms.
Why DCB Legal?
At DCB Legal, we don't just offer jobs—we build careers.
Many of our current Case Managers, Team Leaders and Managers began in junior operational roles before progressing through our internal development programmes.
If you're ambitious, organised and looking to join a business that genuinely invests in its people, we'd love to hear from you.
Case Management Support employer: DCBL
DCBL is an award-winning, rapidly expanding organisation that values its employees as the cornerstone of its success. Located in Runcorn, our vibrant work culture fosters creativity and collaboration, offering a supportive environment where you can thrive as a Creative Marketing Executive. With generous benefits including early finish Fridays, 30 days holiday, and regular company social events, DCBL is committed to your professional growth and well-being.
