Relationship Team Lead, Debt Collections (SA/UK) in Runcorn

Relationship Team Lead, Debt Collections (SA/UK) in Runcorn

Runcorn Full-Time 29700 - 36300 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and inspire teams to deliver top-notch customer service in debt collections.
  • Company: Join DCBL, a leading company in the debt collection industry.
  • Benefits: Competitive salary, travel opportunities, and a supportive work environment.
  • Other info: Dynamic role with opportunities for growth and collaboration across teams.
  • Why this job: Make a real difference by driving performance and enhancing customer relationships.
  • Qualifications: Experience in leadership and customer service, with a passion for team success.

The predicted salary is between 29700 - 36300 Β£ per year.

DCBL (Direct Collection Bailiffs Ltd) in Runcorn is looking for a Senior Relationship Team Leader to support the leadership of our South Africa Contact Centre operations. You will lead up to two Relationship teams, drive performance and ensure high-quality customer service, with oversight of UK Collections Administration and HR processes. You will travel as required to support operations and collaborate with cross-functional teams to deliver strong collections results.

Relationship Team Lead, Debt Collections (SA/UK) in Runcorn employer: DCBL (Direct Collection Bailiffs Ltd)

At DCBL, we pride ourselves on being an award-winning employer that fosters a supportive and collaborative work culture. As a Senior Relationship Team Leader in our Runcorn office, you'll have the opportunity to make a significant impact by developing high-performing teams while enjoying career progression and a dynamic working environment. Join us to be part of a team that values your contributions and offers a rewarding experience in the fast-paced debt collection industry.

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Contact Details:

DCBL (Direct Collection Bailiffs Ltd) Recruitment Team

We think you need these skills to ace Relationship Team Lead, Debt Collections (SA/UK) in Runcorn

Leadership Skills
Performance Management
Customer Service Excellence
Team Management
Cross-Functional Collaboration
Debt Collection Knowledge
HR Process Oversight