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- Tasks: Manage key client relationships and deliver exceptional service to exceed expectations.
- Company: Join a rapidly expanding, award-winning organisation focused on client success.
- Benefits: Competitive salary, early finish Fridays, 30 days holiday, and free lunches.
- Why this job: Be part of a vibrant team with opportunities for growth and development.
- Qualifications: Experience in Key Account Management and excellent communication skills required.
- Other info: Enjoy a dynamic work environment with company events and free parking.
The predicted salary is between 28800 - 48000 £ per year.
Working within our Client Services Team, we are looking for an additional Key Account Manager to join an award-winning, rapidly expanding organisation. If you have a background in Client Services, Customer Service, or Key Account Management, we want to hear from you!
Established in 2001, DCBL has grown into a modern, forward-thinking business built on delivering exceptional customer service and strong relationships to our instructing clients. We operate to the highest professional standards and consistently exceed the requirements of our industry accreditations, including the FCA, Credit Services Association, Collector Accreditation Initiative, and BSI ISO Standards.
DCB Legal is a specialist in-house legal practice focusing on debt-recovery, civil and commercial litigation and High Court enforcement. Due to the acquisition of major new Clients, DCB Legal is experiencing a period of rapid growth. Encompassing both DCBL and DCB Legal, this represents an exciting new opportunity for someone who is self-motivated and target-driven. You will be responsible for developing and growing our network of Clients across the Business.
What’s on Offer?
- Competitive Salary - Up to £40,000 per annum (depending on experience)
- Early finish Fridays
- 30 days holiday (including Bank Holidays)
- Vibrant office with complimentary Tea & Coffee Facilities
- Free lunch once a month
- Company social events
- Employee Assistance Programme
- Free Parking
- Full training provided
- Rapidly expanding multi-functional department with plenty of opportunity for progression
What will you be doing?
- Working with our portfolio of key clients to provide a first-class service which exceeds their expectations.
- Developing and implementing Client management strategies.
- Developing Client reports, using data to improve our service to Clients.
- Resolving any Client queries/problems quickly and efficiently.
- Ensuring key Client retention and Client growth.
The Ideal Candidate:
- Previous experience in a Key Account Manager role.
- Excellent communications and inter-personal skills.
- Proven experience in a leadership role.
- Excellent working knowledge of all Microsoft packages.
What’s Next?
If you are interested, APPLY for the Key Account Manager position today and we will be in touch.
Job Type: Full-time
Benefits:
- Company events
- Discounted or free food
- Free parking
- On-site parking
Schedule: Monday to Friday, No weekends
Work Location: In person
Key Account Manager in Runcorn employer: DCBL (Direct Collection Bailiffs Ltd)
Contact Detail:
DCBL (Direct Collection Bailiffs Ltd) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in Runcorn
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Key Account Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Show us that you understand their needs and how you can exceed their expectations as a Key Account Manager. Tailor your responses to highlight your relevant experience!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Remind them why you're the perfect fit for the role and express your enthusiasm for joining their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Key Account Manager in Runcorn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in Client Services and any relevant achievements that showcase your ability to exceed client expectations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for our team. Mention specific examples of how you've developed client relationships and resolved issues in the past.
Showcase Your Skills: Don’t forget to highlight your excellent communication and interpersonal skills. We want to see how you’ve used these skills in previous roles to lead teams or manage key accounts effectively.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at DCBL (Direct Collection Bailiffs Ltd)
✨Know Your Clients
Before the interview, research DCBL and DCB Legal thoroughly. Understand their client base, services, and recent achievements. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in Key Account Management. Focus on how you've successfully developed client relationships and resolved issues, as these are key aspects of the job.
✨Demonstrate Data Savvy
Since the role involves developing client reports and using data to improve services, be ready to discuss your experience with data analysis. Bring examples of how you've used data to drive decisions or enhance client satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's growth plans and client management strategies. This shows your enthusiasm for the role and helps you assess if the company aligns with your career goals.