DCBL (Direct Collection Bailiffs Ltd) is seeking a proactive Complaint Handler to join its debt resolution and civil litigation team. You will manage and resolve complaints in a regulated environment, de-escalate concerns, and support risk, compliance, and operations.
You will also contribute insights through QA audits of frontline staff and help drive continual improvement with strong written communication skills.
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Debt Resolution Complaint Handler | Mon–Fri, Early Fridays in Runcorn employer: DCBL (Direct Collection Bailiffs Ltd)
DCBL is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where strategic thinking and innovation are highly valued. Located in a vibrant area, the company provides unique opportunities to engage with senior decision-makers and shape impactful client strategies, ensuring that every team member plays a crucial role in driving commercial success and fostering long-term partnerships.
Contact Details:
DCBL (Direct Collection Bailiffs Ltd) Recruitment Team