Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Visit properties to arrange debt payments and educate debtors on consequences of non-payment.
- Company: Join DCBL, a leading name in Debt Collection and High Court Enforcement.
- Benefits: Earn up to £35,000, enjoy uncapped bonuses, 30 days holiday, and free parking.
- Why this job: Build a rewarding career in a fast-growing company with full training provided.
- Qualifications: Face-to-face collections experience, strong communication skills, and a full UK Drivers Licence required.
- Other info: Dynamic role with opportunities for career development and progression.
The predicted salary is between 28000 - 42000 £ per year.
Debt Recovery Field Agent role at DCBL (Direct Collection Bailiffs Ltd)
DCBL (Direct Collection Bailiffs Ltd) provided pay range
This range is provided by DCBL (Direct Collection Bailiffs Ltd). Your actual pay will be based on your skills and experience. Talk with your recruiter to learn more.
Base pay range
DCBL is a highly successful client‑focused business and is one of the market leaders in Debt Collection and High Court Enforcement. We are committed to maintaining the highest standards, exceeding guidelines set out by our various accreditations.
This role would be ideal for an experienced Debt Recovery Field Agent with strong negotiations skills. You have a genuine opportunity to build a long‑term career within the UK’s fastest growing Pre‑Judgment Debt Recovery & High Court Enforcement Company. In‑house procedural training will be provided. The role involves travelling nationwide; however, the Head Office is based in Runcorn, Cheshire. We are looking to grow our existing team due to a high demand for our services and an expansion of our client portfolio.
The package:
- Salary up to £35,000 per annum
- Target based uncapped bonus scheme
- Monday – Friday schedule (36.5 hours per week)
- 30 days holiday (including Bank Holidays)
- Employee Assistance Programme
- Free parking
- Company social events
- Full training provided.
- Career development and progression opportunities
- Rapidly expanding multi‑functional operation
Debt Recovery Field Agent duties and responsibilities
- Visiting debtor’s properties to arrange payments of outstanding debts.
- Taking payments and setting up repayment plans.
- Educating debtors on the potential consequences of non‑payment.
- Making enquiries with neighbours if debtor’s have moved or left a property.
- Completing reports about your visit, along with any necessary paperwork.m
- Liaising with the office team regarding cases assigned to you.
- Working alone in different geographical areas each day.
- Updating case files on a bespoke IT system with clear information and precise details.
- Prompt and efficient response to queries to debtors and clients.
- Identification of opportunities to add value to services provided for clients.
Debt Recovery Field Agent requirements
- Previous face to face collections experience is essential.
- Will require excellent communication and problem‑solving skills.
- The role will report directly to the Department Manager.
- Must be IT literate with a good understanding of Word and Excel.
- A full UK Drivers Licence is essential.
- Knowledge of payment processing would be hugely advantageous but not essential as full training will be provided.
- Applicants will require a firm manner, exact and knowledgeable information transfer, and the opportunity to negotiate and settle payment options with individuals.
- The successful candidate will be bringing their positivity, integrity, and results‑driven ethos to an extremely fast paced target driven environment.
- The successful candidate will be organised, accurate and comfortable working alone. A proactive self‑starter with an excellent attention to detail are key requisites for this role.
If you have the skills and experience to be one of our Debt Recovery Field Agent, please click ‘apply’ today! We look forward to hearing from you.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Administrative
#J-18808-Ljbffr
Debt Recovery Field Agent employer: DCBL (Direct Collection Bailiffs Ltd)
Contact Detail:
DCBL (Direct Collection Bailiffs Ltd) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery Field Agent
✨Tip Number 1
Get to know the company inside out! Research DCBL's values, mission, and recent news. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice your negotiation skills! Since this role requires strong negotiation abilities, consider role-playing scenarios with friends or family. The more comfortable you are, the better you'll perform in real situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining DCBL as a Debt Recovery Field Agent.
We think you need these skills to ace Debt Recovery Field Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Debt Recovery Field Agent role. Highlight your face-to-face collections experience and any relevant skills that match the job description. We want to see how you can bring your unique strengths to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about debt recovery and how your previous experiences have prepared you for this role. Let us know what makes you a great fit for DCBL!
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your problem-solving abilities through examples from your past work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at DCBL (Direct Collection Bailiffs Ltd)
✨Know Your Stuff
Before the interview, make sure you understand the role of a Debt Recovery Field Agent inside out. Familiarise yourself with DCBL's services, values, and the debt recovery process. This will help you answer questions confidently and show that you're genuinely interested in the company.
✨Show Off Your Skills
Highlight your previous face-to-face collections experience during the interview. Be ready to share specific examples of how you've successfully negotiated payments or resolved issues in the past. This will demonstrate your problem-solving skills and ability to handle challenging situations.
✨Be Prepared for Scenarios
Expect situational questions that assess your negotiation skills and how you would handle various debtor scenarios. Think about how you would educate a debtor on the consequences of non-payment or how you'd approach a difficult conversation. Practising these responses can give you an edge.
✨Dress the Part
Even though the role involves working alone in different areas, first impressions matter. Dress professionally for the interview to convey your seriousness about the position. It shows respect for the interviewers and the company culture at DCBL.
