Senior Relationship Team Leader - Collections & Ops

Senior Relationship Team Leader - Collections & Ops

Full-Time 29700 - 36300 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and inspire teams in a fast-paced debt collection environment.
  • Company: Award-winning debt collection agency with a focus on excellence.
  • Benefits: Competitive salary, career development opportunities, and dynamic work culture.
  • Other info: Opportunity for travel and growth in a vibrant contact centre.
  • Why this job: Make a real impact by driving performance and developing talent.
  • Qualifications: Proven leadership skills and experience in managing teams.

The predicted salary is between 29700 - 36300 Β£ per year.

DCBL – award winning debt collection – seeks a Senior Relationship Team Leader to support leadership of our South Africa Contact Centre operations.

You will lead up to two Relationship teams, drive performance, and oversee the UK Administration team while ensuring compliance and high service levels.

Travel may be required.

Reporting to the Contact Centre Manager, you will develop talent, monitor KPIs and support HR processes. A dynamic leadership role in a fast-paced environment.

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Senior Relationship Team Leader - Collections & Ops employer: DCB Legal Ltd

At DCBL, we pride ourselves on being an award-winning employer that fosters a supportive and collaborative work culture. As a Senior Relationship Team Leader in our Runcorn office, you will have the opportunity to make a significant impact by developing high-performing teams and driving exceptional customer service. With a focus on career development and progression, we offer a dynamic environment where your leadership skills can truly shine.

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Contact Details:

DCB Legal Ltd Recruitment Team

We think you need these skills to ace Senior Relationship Team Leader - Collections & Ops

Leadership Skills
Performance Management
KPI Monitoring
Compliance Management
Talent Development
HR Processes
Communication Skills