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- Tasks: Lead high-volume litigation processes and manage multiple teams for optimal performance.
- Company: Join a rapidly expanding legal operation with a focus on innovation and teamwork.
- Benefits: Enjoy a competitive salary, 30 days holiday, and a Monday to Friday schedule.
- Other info: Opportunity for career growth and a supportive workplace culture.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in managing litigation or legal operations and strong leadership skills required.
The predicted salary is between 40000 - 40000 £ per year.
Reporting to: Head of Bulk Litigation
Direct Reports:
- Team Leader - Litigation Support
- Team Leader - Paralegals (x2)
Indirect / Matrix Oversight:
Outsourced Litigation Support Team (South Africa), in collaboration with Outsource Manager
Role Overview:
The Bulk Litigation Manager is responsible for the operational management, performance, and delivery of high-volume litigation processes within the Bulk function. The role ensures efficient, compliant, and commercially effective handling of cases, while leading multiple team leaders and maintaining strong alignment with outsourced delivery partners. This position plays a key role in driving performance, quality, and continuous improvement across both in-house and outsourced litigation teams.
Key Responsibilities:
- Leadership & Team Management: Lead, develop, and support three Team Leaders across Litigation Support and Paralegal functions. Foster a high-performance culture focused on accountability, engagement, and development. Set clear objectives, KPIs, and performance expectations aligned to departmental goals. Conduct regular 1:1s, performance reviews, and succession planning.
- Operational Delivery: Oversee the end-to-end lifecycle of bulk litigation cases, ensuring SLAs and deadlines are met. Monitor volumes, workflows, and resource allocation to maximise efficiency. Ensure adherence to legal, regulatory, and client-specific requirements. Identify risks, bottlenecks, and process gaps, implementing timely solutions.
- Outsourced Team Oversight: Provide operational oversight of the South Africa-based outsourced team. Work closely with the Outsource Manager to ensure alignment on performance, quality, and capacity. Establish clear communication channels and reporting structures. Monitor output, accuracy, and turnaround times from outsourced functions. Drive consistency between in-house and outsourced processes.
- Performance & MI: Analyse and report on KPIs, productivity, quality, and financial performance. Use data to identify trends, risks, and opportunities for improvement. Deliver regular updates to the Head of Bulk on performance and operational issues.
- Process Improvement & Strategy: Continuously review and improve litigation processes to enhance efficiency and scalability. Support implementation of new systems, automation, and workflow improvements. Contribute to strategic planning for bulk litigation growth and optimisation.
- Stakeholder Management: Work closely with internal stakeholders including Legal, Compliance, Operations, and Finance. Act as a key escalation point for complex or high-risk matters. Support client reporting and ensure service delivery meets contractual expectations.
Essential Skills & Experience:
- Proven experience managing high-volume litigation or legal operations.
- Strong leadership experience managing managers / team leaders.
- Excellent organisational and operational management skills.
- Strong analytical and reporting capability (MI, KPIs, performance tracking).
- Sound understanding of litigation processes and regulatory requirements.
Desirable:
- Experience within debt recovery / bulk litigation environments.
- Familiarity with legal case management systems.
- Experience driving process improvement or transformation initiatives.
Key Competencies:
- Leadership and people development.
- Operational excellence.
- Commercial awareness.
- Stakeholder management.
- Problem-solving and decision-making.
- Continuous improvement mindset.
Success Measures:
- Delivery against SLAs and KPIs.
- Team performance and engagement levels.
- Quality and compliance standards.
- Effectiveness of outsourced team integration.
- Process efficiency and cost optimisation.
What’s In It For You:
- Starting Salary £40,000.00.
- Monday to Friday working with NO weekends and NO bank holidays!
- Working hours - 9am -5pm Monday - Thursday and 9am - 4pm Fridays.
- Monday - Friday schedule (36.5 hours per week).
- Early finish Fridays.
- Dress Down Fridays.
- 30 days holiday (including Bank Holidays).
- Employee Assistance Programme.
- Newly refurbished offices.
- Free Mersey Gateway bridge pass.
- Free parking.
- Free tea and coffee facilities.
- Free monthly lunch.
- Career development and progression opportunities.
- Rapidly expanding multi-functional operation.
Bulk Litigation Manager in Runcorn employer: DCB Legal Ltd
Contact Detail:
DCB Legal Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bulk Litigation Manager in Runcorn
✨Tip Number 1
Network like a pro! Reach out to connections in the legal field, especially those who work in bulk litigation. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its litigation processes. Show us you understand the role and how you can drive performance and quality in bulk litigation.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've managed teams or improved processes. Be ready to share specific examples that highlight your skills in operational management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Bulk Litigation Manager in Runcorn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Bulk Litigation Manager role. Highlight your experience in managing high-volume litigation and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your operational management experience and how you've driven performance improvements in the past.
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to highlight your analytical capabilities. Mention any tools or methods you’ve used to track KPIs and improve processes. We love numbers that tell a story!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at DCB Legal Ltd
✨Know Your Stuff
Make sure you understand the bulk litigation processes inside and out. Brush up on your knowledge of legal operations, SLAs, and KPIs. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
Since this role involves managing team leaders, be prepared to share examples of how you've successfully led teams in the past. Highlight your experience in fostering a high-performance culture and how you've handled performance reviews or succession planning.
✨Be Data-Driven
The job requires strong analytical skills, so come ready to discuss how you've used data to drive improvements in previous roles. Think about specific metrics you've tracked and how they influenced decision-making or operational changes.
✨Engage with Stakeholders
This position involves working closely with various internal stakeholders. Prepare to talk about your experience in stakeholder management and how you've navigated complex situations. Showing that you can communicate effectively across departments will set you apart.