At a Glance
- Tasks: Guide clients to achieve clean and actionable CRM data through onboarding and training.
- Company: Dynamic tech solutions provider based in Lee-on-the-Solent.
- Benefits: Competitive salary, pension contributions, and healthcare provisions.
- Why this job: Make a real difference by helping clients optimise their CRM data.
- Qualifications: Strong communication skills and understanding of CRM data structures required.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A technology solutions provider in Lee-on-the-Solent is seeking a Customer Success Manager to guide clients on achieving clean and actionable CRM data. In this role, you will lead onboarding and training programs while monitoring customer health and data quality.
Candidates should have strong communication skills, a solid understanding of CRM data structures, and an analytical mindset.
This position includes a competitive salary, pension contributions, and healthcare provisions.
Customer Success Manager – D365 Data Quality Expert in Lee-on-the-Solent employer: DCA Recruitment
Contact Detail:
DCA Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager – D365 Data Quality Expert in Lee-on-the-Solent
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on CRM data structures and data quality best practices. We want to show that we’re not just familiar with the concepts, but that we can apply them effectively.
✨Tip Number 3
Practice our communication skills! Role-play common interview questions with a friend or in front of a mirror. This will help us articulate our thoughts clearly and confidently during the actual interview.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Customer Success Manager – D365 Data Quality Expert in Lee-on-the-Solent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM data structures and customer success. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping clients achieve clean and actionable data. We love seeing your personality come through, so let us know what makes you tick!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any sneaky typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at DCA Recruitment
✨Know Your CRM Data Inside Out
Make sure you brush up on your knowledge of CRM data structures before the interview. Be ready to discuss how you’ve previously managed data quality and what strategies you’ve implemented to ensure clean and actionable data.
✨Showcase Your Communication Skills
As a Customer Success Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients in the past, especially during onboarding and training sessions. This will demonstrate your ability to guide clients successfully.
✨Prepare for Scenario-Based Questions
Expect questions that assess your analytical mindset and problem-solving skills. Think of specific scenarios where you had to monitor customer health or resolve data quality issues, and be ready to explain your thought process and outcomes.
✨Research the Company Culture
Understanding the company’s values and culture can give you an edge. Familiarise yourself with their approach to customer success and how they prioritise data quality. This will help you align your answers with their expectations and show that you’re a good fit.