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Head of Digital & Client Solutions – Puzzler Media. This role sits within DC Thomson and focuses on expanding Puzzler’s B2B & B2C digital proposition, transforming it into a scalable growth engine that delivers client value through insight, innovation, and seamless product experiences and digital solutions. You will shape the B2B & B2C strategy and build meaningful offerings to enterprise clients, accelerating new product and strategic partnership opportunities where data and insights are leveraged to enhance client engagement. You will collaborate across technology, product, sales, and editorial, and represent Puzzler externally at industry events and with clients globally.
For a commercially minded, strategic, and execution-ready leader, this is an opportunity to turn a beloved UK brand into a global digital engagement partner for B2C and B2B markets alike.
About the role
- Job Title: Head of Digital & Client Solutions – Puzzler Media
- Location: United Kingdom
- Ways of Working: Hybrid (This role is predominantly home-based. Your contractual office location will be the DC Thomson London office.)
- Contract Type: Full time, Permanent
Role purpose
Lead vision and strategy for the B2B & B2C digital proposition from Puzzler — transforming the business from a puzzle content and solutions provider into a scalable, data-driven engagement solutions leader. Key will be the delivery of driving accelerated revenue growth domestically and globally via client value creation – supported by Data Insights and robust roadmap delivery.
Key responsibilities
- Own and deliver the annual B2B & B2C strategy, aligned with growth ambitions
- Define a tiered client solution offering, spanning self-serve platforms through to enterprise partnerships
- Refine product-market fit for key client segments: publishers, platforms, and syndication partners
- Lead the identification and pursuit of new client and partner opportunities in the UK and international markets
- Translate market trends and client needs into actionable digital solutions
Partnership development
- Support the management of strategic partnerships where appropriate, driving cross-functional delivery to deliver long-term value
- Champion innovation and continuous improvement, ensuring Puzzler stays ahead of industry and consumer trends
- Work cross-functionally to support editorial, design, and tech teams to formalise an innovation pipeline, rapidly test and validate new puzzle formats, and embed client feedback loops
- Collaborate with sales and marketing to redesign B2B & B2C assets and establish Puzzler’s positioning as a strategic engagement partner
- In conjunction with the marketing team, build visibility for Puzzler across B2B channels – LinkedIn presence, thought leadership, and targeted event participation
- Act as the voice of the client in product development, ensuring solutions are market-ready and commercially impactful
Cross-Functional Leadership & Alignment
- Drive collaboration across tech, product, sales, and editorial to deliver unified solutions
- Introduce centralised documentation, KPI tracking, and reporting to align efforts and measure impact
What you’ll bring Experience & Background
- Experienced digital leader within media/engagement technology businesses
- Familiarity with publisher/subscription ecosystems
- Proven ability to lead cross-functional teams spanning tech, product, commercial, and innovation
Skills & Attributes
- Strategic yet execution-minded – equally confident shaping vision and getting into delivery detail
- A strong communicator and client storyteller with the ability to inspire stakeholders
- Commercially savvy, with an understanding of value-based pricing models and client ROI
- Skilled in leveraging data insights to inform strategy and drive decision-making for clients, translating complex analytics into clear, actionable recommendations
- Passion for puzzles, media, consumer engagement, and emerging technologies is highly desirable
To apply for this role, please follow our online application process and submit a CV and cover letter.
This is a full-time, permanent position working 35 hours per week. The role is hybrid (predominantly home-based). Your contractual office will be the DC Thomson London office. We offer a generous package including 34 days paid holiday in each year (which is inclusive of bank holidays), health cash plan, excellent pension, a competitive salary, and many more staff discounts and benefits.
We are an equal-opportunity employer and encourage applications from everyone and do not discriminate on the basis of race, religion, gender, sexual orientation, age, marital status, disability or any other protected characteristics.
If you have any issues with your application, please email recruitment@dcthomson.co.uk
For further information, please visit dcthomson.co.uk/vacancies
Closing date for applications: Wednesday, 29th October 2025 at 15:30hrs
Please note that we reserve the right to close the vacancy early once we have received suitable applications. Therefore, please ensure you submit your application as early as possible to avoid disappointment.
Seniority level
- Director
Employment type
- Full-time
Job function
- Information Technology, Business Development, and Sales
- Industries: Book and Periodical Publishing, Retail Books and Printed News, and Technology, Information and Media
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Head of Digital & Client Solutions (Puzzler) employer: DC Thomson
Contact Detail:
DC Thomson Recruiting Team
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We think this is how you could land Head of Digital & Client Solutions (Puzzler)
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, webinars, or even local meetups. The more you engage with others, the better your chances of landing that dream job.
✨Show Off Your Skills
Don’t just talk about what you can do; show it! Create a portfolio or case studies that highlight your achievements and how you've driven results in previous roles. This will make you stand out to potential employers.
✨Be Ready for Interviews
Prepare for interviews by researching the company and its culture. Think about how your experience aligns with their goals, especially in digital solutions and client engagement. Practice common interview questions to boost your confidence!
✨Apply Through Our Website
When you find a role that excites you, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team.
How to prepare for a job interview at DC Thomson
✨Know Your Digital Strategy
Before the interview, dive deep into Puzzler's current digital offerings and think about how you can enhance them. Be ready to discuss specific strategies for B2B and B2C growth, showcasing your understanding of the market and how data insights can drive client engagement.
✨Showcase Cross-Functional Leadership
Prepare examples from your past experiences where you've successfully led cross-functional teams. Highlight how you collaborated with tech, product, and sales to deliver unified solutions, as this role requires strong alignment across various departments.
✨Be a Client Advocate
Demonstrate your ability to act as the voice of the client in product development. Think of ways you can translate client needs into actionable digital solutions and be ready to share how you've done this in previous roles.
✨Stay Ahead of Industry Trends
Research the latest trends in media and engagement technology. Be prepared to discuss how you would champion innovation at Puzzler and ensure the company stays ahead of the curve. Showing your passion for puzzles and consumer engagement will also set you apart!