Remote Dynamics 365 Support Consultant | Proactive CRM/ERP in Gateshead

Remote Dynamics 365 Support Consultant | Proactive CRM/ERP in Gateshead

Gateshead Full-Time 28800 - 43200 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch support for Microsoft Dynamics 365 and engage with clients.
  • Company: Leading tech partnership based in Gateshead, focused on innovation.
  • Benefits: Competitive salary, flexible hours, private healthcare, and enhanced holiday allowances.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Join a remote role where you can make a difference in customer experiences.
  • Qualifications: Experience with CRM/ERP systems and strong troubleshooting skills required.

The predicted salary is between 28800 - 43200 £ per year.

A leading technology partnership in Gateshead is seeking a Microsoft Dynamics 365 Support Consultant to provide excellent customer support and engage with clients regarding their Dynamics product suite. The position is remote, offering a competitive salary, flexible working hours, and a range of benefits, including private healthcare and enhanced holiday allowances.

Ideal candidates should have experience with CRM and ERP systems, particularly Microsoft Dynamics, and exhibit strong troubleshooting and communication skills.

Remote Dynamics 365 Support Consultant | Proactive CRM/ERP in Gateshead employer: DC Thomson

As a leading technology partnership based in Gateshead, we pride ourselves on fostering a dynamic work culture that prioritises employee well-being and professional growth. Our remote Dynamics 365 Support Consultant role offers not only competitive salaries and flexible working hours but also comprehensive benefits such as private healthcare and generous holiday allowances, making it an ideal environment for those seeking meaningful and rewarding employment.

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Contact Details:

DC Thomson Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Remote Dynamics 365 Support Consultant | Proactive CRM/ERP in Gateshead

Tip Number 1

Network like a pro! Reach out to your connections in the tech industry, especially those who work with Dynamics 365. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your skills! Prepare a portfolio or case studies showcasing your experience with CRM and ERP systems. This will help you stand out during interviews and demonstrate your expertise.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your communication skills. Being articulate about your troubleshooting methods can really impress potential employers.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.

We think you need these skills to ace Remote Dynamics 365 Support Consultant | Proactive CRM/ERP in Gateshead

Microsoft Dynamics 365
CRM Systems
ERP Systems
Customer Support
Troubleshooting Skills
Communication Skills
Client Engagement

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with Microsoft Dynamics 365 and any relevant CRM/ERP systems. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting and communication abilities!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your past experiences have prepared you for this position. We love seeing genuine enthusiasm for the role and our company.

Showcase Your Problem-Solving Skills:Since this role involves providing excellent customer support, make sure to include examples of how you've successfully resolved issues in the past. We’re looking for candidates who can think on their feet and communicate effectively with clients.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!

How to prepare for a job interview at DC Thomson

Know Your Dynamics Inside Out

Make sure you brush up on your knowledge of Microsoft Dynamics 365. Familiarise yourself with its features, functionalities, and common troubleshooting scenarios. This will not only help you answer technical questions but also show your passion for the product.

Showcase Your Customer Support Skills

Prepare examples from your past experiences where you've provided excellent customer support. Think about specific situations where you resolved issues or improved client satisfaction. This will demonstrate your ability to engage effectively with clients.

Practice Your Communication Style

Since communication is key in this role, practice explaining complex concepts in simple terms. You might be asked to describe how you would assist a client with a technical issue, so being clear and concise is crucial.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be working on, or how success is measured in the role. This shows your interest and helps you gauge if the company is the right fit for you.