At a Glance
- Tasks: Lead a dynamic team and deliver innovative Microsoft Business Central solutions.
- Company: Join Synergi, a leading Microsoft Solutions Partner in Gateshead.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment focused on innovation and continuous improvement.
- Why this job: Make an impact with high-profile clients while developing your leadership skills.
- Qualifications: Experience in Business Central and strong consultancy skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location: Gateshead, UK (Hybrid; 2 days per week in Gateshead office; occasional travel to client sites)
Synergi, part of DC Thomson media company, are currently recruiting for an experienced Dynamics Team Lead & Business Central Functional Consultant to join our growing team in Gateshead. This is a great opportunity to join a leading Microsoft Solutions Partner and apply leadership skills and your keen desire to deliver the highest quality solutions and support services to high profile and household brand name customers.
The Dynamics Team Lead & Business Central Functional Consultant will deliver commercially successful Microsoft Dynamics Business Central engagements for clients while building a high-performing, scalable capability within the Dynamics practice. This role is a blend of client-facing functional expertise (60%) with accountable team leadership (40%) to ensure consistent delivery quality, strong utilisation, and measurable customer outcomes.
The successful candidate will turn business strategy and sales pipeline demand into effective delivery capacity, aligning skills, resource deployment and solution design to maximise revenue, margin and client value. The Dynamics Team Lead & Business Central Functional Consultant will establish standards, accelerate adoption of data, automation and AI-enabled capabilities, and drive repeatable best practices across a portfolio of clients.
Core Dynamics offerings within Synergi includes applications such as Business Central, Sales, Customer Insights, Service and Field Service plus the Power Platform.
Key Responsibilities Include:
- A typical list of end-to-end project delivery functions that you would be required to perform includes scoping works, solution design, data transfer, configuration, UAT and training, plus go-live support directly with end users at all levels.
- High-Quality Client Delivery - Deliver Business Central solutions that meet defined business outcomes, ensuring projects are completed to scope, quality, time and budget, with measurable client value and satisfaction.
- Commercial Performance & Utilisation - Achieve and sustain ~60% billable utilisation while contributing to accurate estimations, effective scope control, and delivery margin through strong commercial awareness and decision-making.
- Team Leadership & Capability - Build and lead a high-performing team with clear objectives, active development plans, and aligned skills deployment, ensuring capability is scaled in line with pipeline demand.
- Solution Design, Data & Automation Integration - Design and oversee solutions that incorporate Business Central, Power Platform, data structures and automation opportunities, ensuring scalable, efficient and insight-driven outcomes for clients.
- Delivery Governance & Quality Assurance - Establish and enforce consistent delivery standards, peer review processes and governance controls to ensure repeatable, high-quality outputs across all engagements.
- Practice Growth & Innovation Contribution - Support practice growth by identifying new opportunities, contributing to propositions, and embedding best practice, reusable assets and emerging capabilities (including AI-enabled features) across the team.
Requirements
Experience:
- Business Analysis - Applies structured analysis to complex client requirements, translating business needs into scalable Business Central solutions aligned to commercial outcomes.
- Consultancy - Provides trusted advice to clients and internal stakeholders, shaping solutions, influencing decisions and ensuring alignment between technology and business value.
- Change Management - Leads controlled implementation of changes across projects, ensuring risks are managed and business transitions are effective and adopted.
- IT Strategy & Planning - Contributes to practice-level planning, aligning delivery capability, pipeline demand and technology direction, including data and automation strategy.
- Systems Design - Designs integrated Business Central and Power Platform solutions that meet functional, data and process requirements.
- Application Support - Ensures stability and performance of live solutions, supporting clients through issue resolution and continuous improvement.
- Learning & Development Delivery - Develops team capability through coaching, knowledge sharing and structured learning aligned to evolving technology and client needs.
- Risk Management - Identifies, assesses and manages delivery and commercial risks across projects and team operations.
- Data Analytics - Applies data analysis techniques to support reporting, insight generation and improved client decision-making; identifies opportunities to embed analytics into solutions.
- Emerging Capability: AI & Automation - Applies practical understanding of AI-enabled features within Business Central and Power Platform to improve efficiency, insight generation and process automation in client solutions.
Skills:
- Essential - Business Central
- Desirable - Dynamics, Power Platforms, SharePoint
Qualifications:
- Essential - MB (Microsoft Business) 800 – Business Central Functional
- Desirable - Any Dynamics Certifications
Behaviours that will help this role succeed:
- Think Customer - Designs and delivers solutions anchored in clear customer outcomes, not just technical requirements. Anticipates client needs and identifies opportunities to add value or improve performance. Uses data, insight and feedback to continuously enhance client experience and outcomes.
- Get it Done - Takes decisive action to deliver results, balancing pace with quality and commercial impact. Holds self and team accountable for meeting utilisation, delivery and performance targets. Proactively resolves issues, removes blockers and ensures commitments are met end-to-end.
- Succeed Together - Builds strong, trusted relationships across teams, functions and clients in a matrix environment. Shares knowledge, assets and best practice to improve collective performance. Creates an inclusive, high-performing team where everyone contributes and succeeds.
- Keep Growing - Actively develops own capability and that of the team in evolving technologies, including data, automation and AI. Seeks feedback, reflects on performance and drives continuous improvement. Encourages experimentation and learning to enhance delivery excellence and innovation.
To apply for this role, please follow our online application process and submit a CV and cover letter. Closing date for applications: 29th June at 12:00 noon.
Dynamics Team Lead & Business Central Functional Consultant in Gateshead employer: DC Thomson
Synergi, part of the esteemed DC Thomson media company, offers a dynamic and supportive work environment in Gateshead, where innovation and collaboration thrive. As a leading Microsoft Solutions Partner, we prioritise employee growth through continuous learning opportunities and a culture that values teamwork and excellence, ensuring that our team members are equipped to deliver high-quality solutions to renowned clients. With a hybrid working model and a focus on leveraging cutting-edge technology, Synergi is an exceptional employer for those seeking meaningful and rewarding careers in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamics Team Lead & Business Central Functional Consultant in Gateshead
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what DC Thomson values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges DC Thomson might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at DC Thomson!
✨Direct Apply to DC Thomson
Let's not forget to apply directly through the DC Thomson website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Dynamics Team Lead & Business Central Functional Consultant in Gateshead
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at DC Thomson.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at DC Thomson. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at DC Thomson
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
