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- Tasks: Be the friendly face of our spa, greeting guests and managing appointments.
- Company: Join a vibrant spa team in the stunning Cayman Islands.
- Benefits: Enjoy flexible hours, a beautiful work environment, and potential relocation perks.
- Why this job: Create a relaxing atmosphere while gaining valuable customer service experience.
- Qualifications: Previous receptionist or customer service experience is preferred; strong communication skills are essential.
- Other info: Relocation to the Cayman Islands required; embrace island life while working!
This role needs relocation to the Cayman Islands. We are looking for a friendly, organized, and customer-oriented Spa Receptionist to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and relaxing atmosphere. You will be responsible for greeting clients, scheduling appointments, answering phone inquiries, and ensuring the smooth operation of the spa’s front desk.
Key Responsibilities:
- Greet guests with a warm and friendly demeanor upon arrival.
- Answer phone calls, emails, and online inquiries, providing information about services, availability, and pricing.
- Schedule and confirm appointments for guests, ensuring accurate booking details and avoiding conflicts.
- Maintain and update client records in the spa’s management system.
- Process payments, handle cash, and operate the point-of-sale (POS) system efficiently.
- Provide clients with information about spa services, promotions, and products.
- Assist in maintaining a clean, organized, and inviting reception area.
- Handle guest concerns or complaints with professionalism and empathy, escalating issues to management when necessary.
- Support the spa team with administrative tasks, such as inventory tracking, ordering supplies, and ensuring staff schedules are up-to-date.
- Ensure all guests are checked in and out in a timely manner.
- Keep up-to-date with spa services and treatments to provide accurate information to clients.
Requirements:
- Previous experience as a receptionist or in customer service (spa or hospitality experience is a plus).
- Strong communication and interpersonal skills.
- Excellent organizational skills and the ability to multitask in a fast-paced environment.
- Proficient in basic office software (MS Office, scheduling software, etc.).
- Professional appearance and demeanor.
- Ability to work flexible hours, including evenings and weekends.
- Basic knowledge of spa treatments and services is an advantage.
- Friendly, approachable, and able to work well as part of a team.
Preferred Qualifications:
- Experience with spa booking software (e.g., Mindbody, Booker, or similar systems).
Receptionist in Beauty - Part time employer: DC Global Talent Inc.
Contact Detail:
DC Global Talent Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Beauty - Part time
✨Tip Number 1
Familiarise yourself with the local culture and customer service expectations in the Cayman Islands. This will help you connect better with guests and demonstrate your commitment to providing an exceptional experience.
✨Tip Number 2
Research common spa services and treatments offered in the area. Being knowledgeable about these can give you an edge during interviews, showing that you're proactive and genuinely interested in the role.
✨Tip Number 3
Network with professionals in the beauty and wellness industry, especially those who have worked in the Cayman Islands. They can provide valuable insights and may even refer you to job openings.
✨Tip Number 4
Prepare for potential interview questions by practising how you would handle various customer scenarios. This will showcase your problem-solving skills and ability to maintain a calm demeanour under pressure.
We think you need these skills to ace Receptionist in Beauty - Part time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or as a receptionist. Emphasise any previous roles in the beauty or hospitality industry, and showcase your organisational skills and ability to multitask.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention your passion for creating a welcoming atmosphere and your ability to handle guest inquiries with professionalism and empathy.
Highlight Relevant Skills: In your application, specifically mention your communication skills, proficiency with office software, and any experience with spa booking systems. This will demonstrate your readiness for the role and your ability to adapt quickly.
Showcase Flexibility: Since the role requires flexible hours, make sure to indicate your availability in your application. Highlight your willingness to work evenings and weekends, which is crucial for a receptionist position in a spa setting.
How to prepare for a job interview at DC Global Talent Inc.
✨Show Your Friendly Side
As a Spa Receptionist, your warm and friendly demeanour is crucial. Make sure to greet the interviewer with a smile and maintain a positive attitude throughout the conversation. This will demonstrate your ability to create a welcoming atmosphere for guests.
✨Know Your Stuff
Familiarise yourself with common spa services and treatments before the interview. Being able to discuss these confidently will show that you are genuinely interested in the role and can provide accurate information to clients.
✨Highlight Your Organisational Skills
Since the role involves scheduling appointments and managing client records, be prepared to share examples of how you've successfully organised tasks in previous jobs. This will reassure the interviewer of your ability to multitask in a fast-paced environment.
✨Prepare for Customer Service Scenarios
Think about potential guest concerns or complaints you might encounter and how you would handle them. Demonstrating empathy and professionalism in your responses will show that you are equipped to manage guest interactions effectively.
