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- Tasks: Support the BMS team with reporting, risk management, and client onboarding processes.
- Company: Join a leading Private Banking firm focused on enhancing client and employee experiences.
- Benefits: Enjoy a 12-month fixed-term contract with opportunities for professional growth and development.
- Why this job: Be part of a dynamic team driving business objectives and making a real impact in banking.
- Qualifications: Strong communication skills and a good understanding of banking and compliance are essential.
- Other info: This role offers a chance to work closely with various stakeholders and enhance your professional network.
The predicted salary is between 36000 - 60000 £ per year.
Business Management Support (BMS) - Private Banking (PB) Fixed-Term Contract - 12 Months Maternity Cover
To support BMS team with conducting period control functions and reporting. To act as liaison between internal stakeholders, product specialists and local team to increase efficiency and client and employee experience. To ensure Operational Risk is managed effectively. To assist to drive business objectives and implement changes effectively.
Job Responsibilities
- Work closely with BMS team and stakeholders to ensure operational delivery of relevant infrastructure, systems, and platforms to ensure ultimate client and employee delivery and satisfaction.
- Assist BMS team to ensure timely implementation of any revisions in PB London Standard Operating Procedure due to (i) group guidelines and (ii) local regulatory updates.
- Be responsible for proactively identifying and driving the process of updates based on changes in group policy or regulatory requirements.
- Conduct periodic control functions and testing at a local level in line with the BMS Control Framework, to check adherence to Standard Operating Procedures, and identifying controls gaps in PB London process.
- Cross Border monitoring – to ensure that cross border policy and guidelines are being implemented and followed.
- Assist Branch Operational Risk team to promote risk & control awareness among front office team.
- Ensure PB key risk indicators are aligned with local regulatory requirements to facilitate timely identification of risk issues.
- Timely reporting & escalation of risk issue and risk event. Documentation and tracking closure of risk issues and risk events (regulatory breaches and near miss events) within approved target date and adequate update in GRC system.
- Assist Branch Operational Risk on identifying risk themes and completing the Risk Control Self-Assessment (‘RCSA’) for PB.
- Administrative work: compiling information as required by HO, PB Business Head or compliance for reporting and periodic monitoring purposes, and any other necessary administrative requirements for the PB business.
- May be required to attend the PB Business Control Committee meetings to give update on PB London related issues and/or items.
- Conduct regular meetings with ARM team to discuss any issue/blocker, problem resolution, guideline broadcasts, work prioritisation.
- Support the Front Office with client onboarding process to enhance turnaround times and client experience through (i) assuming role of independent party to gate keep original documentation for scanning into the system (ii) assist with scanning and uploading of rectified documentation into system (iii) assist to ensure high level of accuracy and completeness in account opening submissions by identifying and highlighting issues (iv) liaise with KYC / WMO teams for any resolutions if and when required.
- Assist to monitor and extract account opening progress reporting as an independent party, to highlight possible trends and issues to support timely and informed business reviews, decisions and agreed solutions.
Skills & Requirements
- Excellent interpersonal & communication skills
- Ability to prioritise workloads effectively
- Ability to work as a team
- Good banking, financial, compliance, risk, regulatory, product knowledge
Management Support/Business Support employer: DBS Bank
Contact Detail:
DBS Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management Support/Business Support
✨Tip Number 1
Familiarise yourself with the specific operational processes and regulatory requirements in private banking. Understanding these will help you demonstrate your knowledge during discussions with the BMS team and stakeholders.
✨Tip Number 2
Network with professionals in the private banking sector, especially those involved in business management support. Engaging with them can provide insights into the role and may lead to valuable referrals.
✨Tip Number 3
Prepare to discuss how you would handle operational risk and compliance issues. Think of examples from your past experiences where you successfully identified and managed risks, as this will be crucial for the role.
✨Tip Number 4
Showcase your ability to work collaboratively by preparing examples of successful teamwork. Highlighting your interpersonal skills will be key, as the role involves liaising with various teams and stakeholders.
We think you need these skills to ace Management Support/Business Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your interpersonal and communication skills, as well as any banking or compliance knowledge you possess.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses how your background and skills make you a great fit for the Management Support role. Mention your ability to prioritise workloads and work effectively in a team, as these are key requirements.
Showcase Relevant Experience: In your application, provide examples of past experiences where you successfully managed operational risk or improved processes. This will demonstrate your capability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at DBS Bank
✨Showcase Your Interpersonal Skills
Given the emphasis on communication and teamwork in the job description, be prepared to demonstrate your interpersonal skills. Share examples of how you've effectively collaborated with teams or resolved conflicts in previous roles.
✨Understand Regulatory Requirements
Familiarise yourself with the relevant banking regulations and compliance standards that apply to the role. Being able to discuss these topics confidently will show that you are proactive and knowledgeable about the industry.
✨Highlight Your Organisational Skills
Since the role involves managing multiple tasks and prioritising workloads, prepare to discuss your organisational strategies. Provide specific examples of how you've successfully managed competing priorities in past positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding risk management and operational efficiency. Think of scenarios where you've identified issues and implemented solutions, and be ready to share those experiences.
