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- Tasks: Support the BMS team with reporting, risk management, and client onboarding processes.
- Company: Join a leading Private Banking firm focused on enhancing client and employee experiences.
- Benefits: Enjoy a 12-month fixed-term contract with opportunities for professional growth and development.
- Why this job: Be part of a dynamic team driving business objectives and making a real impact in banking.
- Qualifications: Strong communication skills and a knack for teamwork; banking knowledge is a plus.
- Other info: This role includes administrative tasks and participation in key business meetings.
The predicted salary is between 36000 - 60000 £ per year.
Business Management Support (BMS) - Private Banking (PB) Fixed-Term Contract - 12 Months Maternity Cover
To support BMS team with conducting period control functions and reporting. To act as liaison between internal stakeholders, product specialists and local team to increase efficiency and client and employee experience. To ensure Operational Risk is managed effectively. To assist to drive business objectives and implement changes effectively.
Job Responsibilities
- Work closely with BMS team and stakeholders to ensure operational delivery of relevant infrastructure, systems, and platforms to ensure ultimate client and employee delivery and satisfaction.
- Assist BMS team to ensure timely implementation of any revisions in PB London Standard Operating Procedure due to (i) group guidelines and (ii) local regulatory updates.
- Be responsible for proactively identifying and driving the process of updates based on changes in group policy or regulatory requirements.
- Conduct periodic control functions and testing at a local level in line with the BMS Control Framework, to check adherence to Standard Operating Procedures, and identifying controls gaps in PB London process.
- Cross Border monitoring – to ensure that cross border policy and guidelines are being implemented and followed.
- Assist Branch Operational Risk team to promote risk & control awareness among front office team.
- Ensure PB key risk indicators are aligned with local regulatory requirements to facilitate timely identification of risk issues.
- Timely reporting & escalation of risk issue and risk event. Documentation and tracking closure of risk issues and risk events (regulatory breaches and near miss events) within approved target date and adequate update in GRC system.
- Assist Branch Operational Risk on identifying risk themes and completing the Risk Control Self-Assessment (‘RCSA’) for PB.
- Administrative work: compiling information as required by HO, PB Business Head or compliance for reporting and periodic monitoring purposes, and any other necessary administrative requirements for the PB business.
- May be required to attend the PB Business Control Committee meetings to give update on PB London related issues and/or items.
- Conduct regular meetings with ARM team to discuss any issue/blocker, problem resolution, guideline broadcasts, work prioritisation.
- Support the Front Office with client onboarding process to enhance turnaround times and client experience through (i) assuming role of independent party to gate keep original documentation for scanning into the system (ii) assist with scanning and uploading of rectified documentation into system (iii) assist to ensure high level of accuracy and completeness in account opening submissions by identifying and highlighting issues (iv) liaise with KYC / WMO teams for any resolutions if and when required.
- Assist to monitor and extract account opening progress reporting as an independent party, to highlight possible trends and issues to support timely and informed business reviews, decisions and agreed solutions.
Skills & Requirements
- Excellent interpersonal & communication skills
- Ability to prioritise workloads effectively
- Ability to work as a team
- Good banking, financial, compliance, risk, regulatory, product knowledge
Management Business Support employer: DBS Bank
Contact Detail:
DBS Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management Business Support
✨Tip Number 1
Familiarise yourself with the specific operational processes and regulatory requirements in Private Banking. Understanding these will help you demonstrate your knowledge during discussions with the BMS team and stakeholders.
✨Tip Number 2
Network with professionals in the banking and compliance sectors. Attend industry events or join relevant online forums to connect with individuals who can provide insights into the role and potentially refer you.
✨Tip Number 3
Prepare to discuss your experience with risk management and compliance during interviews. Be ready to share specific examples of how you've identified and addressed risks in previous roles.
✨Tip Number 4
Showcase your teamwork skills by highlighting past experiences where you've collaborated effectively with different departments. This is crucial for the role, as you'll be liaising between various stakeholders.
We think you need these skills to ace Management Business Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Management Business Support role. Emphasise your interpersonal and communication skills, as well as any experience in banking, compliance, or risk management.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the position and how your background makes you a suitable candidate. Mention specific examples of how you've successfully managed operational tasks or improved processes in previous roles.
Highlight Relevant Skills: Clearly outline your ability to prioritise workloads, work effectively in a team, and your knowledge of financial regulations. Use bullet points to make these skills stand out and ensure they relate directly to the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Management Business Support role.
How to prepare for a job interview at DBS Bank
✨Showcase Your Interpersonal Skills
Given the emphasis on communication and teamwork in the job description, be prepared to discuss examples of how you've effectively collaborated with others. Highlight any experiences where you acted as a liaison between different teams or stakeholders.
✨Demonstrate Your Understanding of Risk Management
Since the role involves managing operational risk, brush up on your knowledge of risk control frameworks and compliance regulations. Be ready to explain how you've previously identified and mitigated risks in your work.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to process updates or client onboarding. Think through potential challenges and articulate your problem-solving approach clearly.
✨Highlight Your Administrative Skills
The role requires a fair amount of administrative work, so be sure to mention your organisational skills and any experience you have with compiling reports or tracking compliance issues. Provide examples of how you've maintained accuracy and attention to detail in your previous roles.
