Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service to landlords and tenants while conducting viewings and handling applications.
- Company: Join DBK, West London's award-winning independent property experts with a vibrant culture.
- Benefits: Enjoy competitive salary, flexible working, company-paid eye tests, and dedicated study time at work.
- Why this job: Be part of a fun team that values positive energy and offers growth opportunities in the property industry.
- Qualifications: A UK driving license and car are essential; customer service experience is preferred but not required.
- Other info: Work hours are Monday to Saturday with one Saturday off every four weeks.
The predicted salary is between 28800 - 43200 £ per year.
Hello, are you passionate about property and looking to grow your career? Join DBK – West London\’s award-winning independent property experts. The ideal candidate should be dynamic, motivated, confident and customer focused with excellent communication skills. We believe in working smart and making work fun and that is largely down to the people we employ so if you have positive energy to add to the team, we would love to hear from you.
DBK are a long-established Residential Estate and Lettings Agency with offices across West London (Hounslow, Heston and Southall).
Role
- Providing exceptional customer service to landlords and tenants
- You will be at the forefront of the business – meeting and assisting landlords and tenants with lets and rents.
- Registering customers, booking and conducting viewings
- Handling tenant applications
- Prospecting landlords for new business
Skills and Experience
- UK driving license and car are essential
- Industry experience is preferred but not essential
- Experience within a customer service role is desirable
- Knowledge of local area and located within easy reach of offices is essential
- Excellent communication skills, professional and presentable
- Experience in using CRM systems desirable
Working Hours:
- Monday to Saturday with 1 Saturday off in every 4
- Mon – Fri: 9am to 6pm and Sat: 9.30am to 3pm
What’s on offer:
- Competitive salary and commission subject to experience
- Flexible Working
- Company-Paid Eye Test
- Company-Paid Winter Jab
- Comprehensive onboarding
- Learning and development opportunities and staff progression
- Dedicated Time to Study at Work – get qualified in Level 3 CELA
- Seasonal company-paid for events and treats
- A vibrant and diverse company culture
- Free parking
Client Testimonials:
- See what our customers are saying at allAgents and Google
Social Media:
- Find out more about DBK on Instagram, TikTok and LinkedIn
DBK Estate Agents | Lettings Consultant / Negotiator employer: DBK Estate Agents
Contact Detail:
DBK Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DBK Estate Agents | Lettings Consultant / Negotiator
✨Tip Number 1
Familiarize yourself with the local property market in West London. Understanding the neighborhoods, rental prices, and trends will give you an edge when speaking with landlords and tenants.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled client interactions in the past. This will demonstrate your ability to provide exceptional service, which is crucial for this role.
✨Tip Number 3
Connect with current or former employees on LinkedIn to gain insights into the company culture at DBK. This can help you tailor your approach and show that you’re a good fit for their vibrant team.
✨Tip Number 4
Prepare to discuss your motivation for joining DBK specifically. Highlight your passion for property and how you align with their values of working smart and having fun at work.
We think you need these skills to ace DBK Estate Agents | Lettings Consultant / Negotiator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Lettings Consultant position at DBK. Understand the key responsibilities and required skills, such as customer service experience and knowledge of the local area.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and any previous roles related to property or lettings. Emphasize your communication skills and any experience with CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property and your motivation to join DBK. Mention how your positive energy and customer-focused approach align with their company culture.
Highlight Your Local Knowledge: In your application, emphasize your knowledge of the West London area. This can set you apart from other candidates and show that you are well-prepared for the role.
How to prepare for a job interview at DBK Estate Agents
✨Show Your Passion for Property
Make sure to express your enthusiasm for the property industry during the interview. Share any relevant experiences or stories that highlight your interest in real estate, as this will resonate well with DBK's focus on passionate candidates.
✨Demonstrate Excellent Communication Skills
Since the role requires strong communication abilities, prepare to showcase your skills. Practice clear and confident responses, and be ready to discuss how you handle customer interactions effectively.
✨Highlight Customer Service Experience
Even if you don't have direct experience in the property sector, emphasize any customer service roles you've held. Discuss how you provided exceptional service and resolved issues, as this aligns with DBK's commitment to outstanding customer care.
✨Research the Local Area
Familiarize yourself with the areas DBK operates in, such as Hounslow, Heston, and Southall. Being knowledgeable about the local market will demonstrate your commitment and readiness to assist landlords and tenants effectively.
