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- Tasks: Document change requests, liaise with teams, and ensure client needs are met.
- Company: Join a thriving IT solutions provider with over 10 years of growth.
- Benefits: Enjoy 21-25 days holiday, pension, healthcare, and a supportive work environment.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact.
- Qualifications: Experience as a Business Analyst or in technical support; strong JIRA skills required.
- Other info: Office-based role in Henley-on-Thames, Monday to Friday, 8:30am to 5:00pm.
The predicted salary is between 36000 - 60000 £ per year.
Based in Henley-on-Thames, DB Charles Recruitment are working with a top business seeking to hire a permanent Business Analyst with strong skills in documenting change requests/specifications from the customer, via the internal development team and back again. This person will need to have excellent communication skills for handling both technical and non-technical personnel.
The business are predominantly established as IT solutions providers; however, the group portfolio involves work in other interesting areas. The business has been established for over 10+ years and in this time has seen great growth in turnover.
Key day-to-day duties for the role will be:
- Documenting change requests/specifications
- Dealing with the internal development team to make sure the customers' requirements are met
- Elements of account management
- Solution creation
- Working in JIRA
- Providing client training
- Testing changes
The business is seeking candidates with the following demonstrable experience:
- Holds a background working as a Business Analyst/Reporting Analyst/Technical Support or a position involving creating & documenting change requests/specifications
- A background working within an IT business
- Technical support knowledge would be advantageous
- Able to demonstrate previous experience documenting change requests/specifications
- Must have strong experience working with JIRA
- Excellent communication skills, highly presentable and comfortable in a client-facing role where required
- Able to communicate effectively with technical & non-technical personnel
- Ability to commit to a permanent role office-based in Henley-on-Thames
The role is a Monday to Friday position with hours of 8:30am to 5:00pm and the business are ideally seeking to pay a salary of between £36,000 per annum.
Other aspects to note:
- 21 days holiday + bank holidays
- After each year of service, gaining 1 more day holiday up to a maximum of 25 days holiday
- Pension scheme
- Healthcare scheme
If this role sounds a great fit for you, please apply and we look forward to speaking with you soon.
Business Analyst employer: DBCharles Recruitment Limited
Contact Detail:
DBCharles Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Familiarise yourself with JIRA, as it's a key tool for this role. Consider taking an online course or tutorial to enhance your skills and demonstrate your proficiency during the interview.
✨Tip Number 2
Brush up on your communication skills, especially in translating technical jargon into layman's terms. Practising mock interviews with friends can help you articulate your thoughts clearly.
✨Tip Number 3
Research the company’s portfolio and recent projects. Being knowledgeable about their work will not only impress them but also help you tailor your responses to show how you can contribute.
✨Tip Number 4
Prepare examples from your past experience where you've successfully documented change requests or specifications. Real-life scenarios will showcase your expertise and problem-solving abilities effectively.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Business Analyst or in similar roles. Emphasise your skills in documenting change requests and working with JIRA, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and ability to work with both technical and non-technical personnel. Mention specific examples of how you've successfully documented specifications or managed client relationships in the past.
Highlight Relevant Experience: In your application, clearly outline your previous roles related to business analysis, technical support, or reporting. Use bullet points to make it easy for the hiring team to see your relevant experience at a glance.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Business Analyst role.
How to prepare for a job interview at DBCharles Recruitment Limited
✨Showcase Your Documentation Skills
Be prepared to discuss your experience in documenting change requests and specifications. Bring examples of your previous work or be ready to explain your process, as this is a key requirement for the role.
✨Demonstrate Communication Prowess
Since the role involves liaising with both technical and non-technical personnel, practice articulating complex ideas in simple terms. Highlight any past experiences where you successfully communicated across different teams.
✨Familiarise Yourself with JIRA
As the company uses JIRA for project management, ensure you understand its functionalities. If possible, mention specific instances where you've used JIRA to manage tasks or document changes.
✨Prepare for Client Interaction Scenarios
Given that the role may involve client training and account management, think of examples where you've successfully handled client interactions. Be ready to discuss how you would approach training clients on new solutions.
