Carta is seeking a skilled Customer Success Manager in London to own a diverse EMEA book of business across SMB, mid-market and enterprise accounts. You’ll act as a trusted advisor, driving retention and value realization for customers throughout their journey.
Success hinges on strong communication, strategic thinking, and the ability to collaborate with Sales, Delivery, RevOps and R&D. Experience with CS platforms and AI-enabled workflows is highly valued.
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EMEA Customer Success Lead: AI-Driven Growth & Retention in City of Westminster employer: Dba Carta, Inc.
At Carta, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within our London-based team. With a strong focus on employee growth, we provide access to cutting-edge AI-assisted engineering tools and opportunities to lead complex projects, ensuring that our engineers not only excel in their craft but also contribute to transforming the private capital landscape. Join us to be part of a mission-driven company that values ownership and problem-solving, while enjoying the benefits of a supportive environment that prioritises your professional development.
