At a Glance
- Tasks: Provide top-notch customer service and sell a variety of merchandise on the sales floor.
- Company: Join a dynamic retail team focused on customer satisfaction and product knowledge.
- Benefits: Flexible hours, hands-on experience, and opportunities for growth in a supportive environment.
- Other info: Fast-paced environment with chances to learn about merchandising and inventory management.
- Why this job: Gain valuable retail experience while helping customers find exactly what they need.
- Qualifications: Knowledge of horses and retail sales techniques; teamwork and problem-solving skills are a plus.
The predicted salary is between 20000 - 25000 £ per year.
Provide direct customer service and support by selling merchandise on the sales floor and assisting in customer carry-outs, stocking and restocking of merchandise. This position specializes in the areas of automotive, electrical, plumbing, housewares, power equipment, and anything non-clothing related.
Responsibilities
- Sell merchandise and advise customers on merchandise price and features.
- Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
- Advise and assist customers in ordering specialized merchandise as needed.
- Provide assistance in receiving and display merchandise in accordance with specific established policies, procedures and standards.
- Answer telephones and handle routine customer telephone inquiries.
- Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise.
- Prepare and participate with inventory cycle activities.
- Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet-jack, dolly, and/or operation of forklifts or other vehicles.
- Other duties as assigned by management, related to customer service, merchandising and handling of products.
Required Skills and Experience
- Must have proven knowledge and experience with horses and tack.
- Must have knowledge of retail floor sales techniques.
- Ability to understand and follow specific instructions and procedures.
- Ability to sort, check, count, and verify numbers.
- Ability to resolve difficult or stressful customer service issues.
- Ability to work as part of a team.
- Exposure to visual merchandising and product placement techniques is desired.
Required Education and Certification
- High School Diploma or GED is preferred, not required.
Other Requirements
- Must be able to work majority of shift standing and be able to lift up to 75 pounds to move merchandise and physically participate in resets, remodels and reconstruction projects.
This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.
Hardside Sales employer: D&B Supply LLC
D&B Supply LLC is an exceptional employer located in Greater London, offering a vibrant work culture that prioritises customer satisfaction and employee well-being. With a strong focus on professional development, employees are encouraged to grow their skills in a supportive environment, making it a rewarding place for those passionate about delivering outstanding service. Additionally, the company provides competitive benefits and fosters a team-oriented atmosphere, ensuring that every team member feels valued and engaged.
StudySmarter Expert Advice🤫
We think this is how you could land Hardside Sales
✨Tip Number 1
Get to know the products inside out! When you're chatting with customers, your knowledge about automotive, electrical, and plumbing items will really shine through. We want you to be the go-to person for advice, so brush up on those features and benefits.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to handle tricky customer scenarios. We all know that keeping customers happy is key, so being prepared for any situation will give you an edge.
✨Tip Number 3
Show off your teamwork skills! This role is all about working together, so think of examples from your past experiences where you've collaborated successfully. We love seeing how you can contribute to a positive team environment.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and gives us a chance to see your application directly. Plus, it shows you're keen on joining our team. Let's get you in for an interview!
We think you need these skills to ace Hardside Sales
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share any experiences where you went above and beyond to assist someone, especially in retail or sales.
Highlight Relevant Experience:Make sure to mention any previous roles you've had that relate to sales or customer service. If you've worked with specific products like automotive or plumbing items, give us the details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences shine through without fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your info and get you into our system quickly!
How to prepare for a job interview at D&B Supply LLC
✨Know Your Products
Make sure you brush up on your knowledge of the merchandise you'll be selling, especially in automotive, electrical, and plumbing. Being able to confidently discuss product features and recommend alternatives will impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled difficult customer service situations in the past. This role requires a knack for resolving issues, so demonstrating your ability to keep customers happy will be key.
✨Demonstrate Team Spirit
Since this position involves working as part of a team, think of instances where you've collaborated effectively with others. Highlighting your teamwork skills can show that you're a good fit for their work environment.
✨Be Ready for Physical Tasks
This job involves lifting and moving merchandise, so be prepared to discuss your physical capabilities. Mention any relevant experience with material handling tools or your willingness to participate in physically demanding tasks.
