At a Glance
- Tasks: Sell firearms and sporting goods while providing top-notch customer service.
- Company: Join a leading retailer in the outdoor and sporting goods industry.
- Benefits: Flexible shifts, hands-on experience, and a fun work environment.
- Other info: Great opportunity for growth and learning in a dynamic team.
- Why this job: Combine your passion for the outdoors with a rewarding retail career.
- Qualifications: Must be 18+, with knowledge of firearms and excellent communication skills.
Description
THIS POSITION HAS AGE RESTRICTIONS: DUE TO ATF AND FFL LAWS, THE MINIMUM AGE TO SELL HANDGUN FIREARMS IS 18+ YEARS OLD, THEREFORE, YOU MUST BE 18+ YEARS OF AGE TO WORK AT THE GUN COUNTER.
Provide direct customer service and support by selling firearms, fishing, archery, camping and related items. Complete and review ATF forms, make sales and follow-up calls. This position primarily focuses on the sporting goods department and, assisting throughout the entire store as needed. Other duties include stocking shelves, pricing merchandise, inventory and other retail related activities in selling products.
Essential Functions/Duties
- Sell merchandise and advise customers on merchandise features, advantages, and benefits both face to face and over the phone.
- Demonstrate product features, functions and accessories.
- Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
- Verify detailed information from customers for firearms sales related background checks.
- Utilize ATF, FBI, and State systems when appropriate.
- Responsible for receiving and displaying merchandise in accordance with specific established policies, procedures and standards. Accountable for department inventory.
- Answer telephones and handle routine customer telephone inquiries.
- Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.
As Needed
- Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet jack, dolly, and/or operation of forklifts or other vehicles.
- Other duties as assigned by management, related to customer service, merchandising and handling of products.
Requirements
Required Skills/Experience
Experience and knowledge of firearms, shooting, scopes, ammo, reloading, and accessories required. Knowledge of 4473 forms preferred. Hunting, fishing, camping, shooting, and general outdoors experience is preferred. Rigorous attention to detail is required. Computer skills required. Previous merchandising experience is helpful. Good communication skills and the ability to effectively engage with customers and staff on a regular basis. Ability to understand and follow specific instructions and procedures. Ability to resolve difficult or stressful customer service issues. Ability to sort, check, count, and verify numbers. Ability to work as a team.
Required Education/Certification
High School diploma, GED or equivalent preferred not required. College degree preferred, not required.
Other Requirements
Must be able to pass a thorough background check. Must be willing to work any retail shift. Ability to complete training courses and pass certification tests provided by D&B Supply. Must be able to work majority of shift standing and be able to lift up to 75 pounds (majority of lifting will be between 5 to 45 lbs)to move merchandise, be able to climb, reach, bend, stoop and crawl. Must be able to physically participate in resets, remodels and reconstruction projects.
This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.
Firearm & Sporting Goods Sales employer: D&B Supply LLC
D&B Supply LLC is an exceptional employer located in Greater London, offering a vibrant work culture that prioritises customer satisfaction and employee well-being. With a strong focus on professional development, employees are encouraged to grow their skills in a supportive environment, making it a rewarding place for those passionate about delivering outstanding service. Additionally, the company provides competitive benefits and fosters a team-oriented atmosphere, ensuring that every team member feels valued and engaged.
StudySmarter Expert Advice🤫
We think this is how you could land Firearm & Sporting Goods Sales
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like D&B Supply LLC, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like D&B Supply LLC!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at D&B Supply LLC, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at D&B Supply LLC and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show D&B Supply LLC that you’re ready to jump in and contribute right away!
How to prepare for a job interview at D&B Supply LLC
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
