AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for a talented and motivated Host who is excited to join a new project and help deliver the AKI experience in one of the world’s most vibrant cities.
Job Role
- Welcome guests warmly upon arrival, providing a friendly and professional first impression.
- Manage reservations, walk-ins, and waitlists accurately and efficiently to optimize guest seating.
- Escort guests to their tables promptly, coordinating seamlessly with the service team.
- Maintain the cleanliness and organization of the host station and entrance area at all times.
- Answer guest inquiries courteously, providing helpful information about the venue, menu, or wait times.
- Assist in managing guest flow during busy periods to minimize wait times and ensure optimal seating.
- Handle guest requests and special seating arrangements with professionalism and attention to detail.
- Communicate effectively with the front-of-house team to support seamless service delivery.
- Assist with opening and closing duties as required.
Job Requirements
- Previous experience in a host/hostess role or customer service position, preferably in a restaurant or hospitality setting.
- Exceptional communication and interpersonal skills with a welcoming and polite demeanour.
- Strong organizational abilities and attention to detail.
- Proficiency with reservation systems or the ability to learn new software quickly.
- Ability to remain calm and composed in a fast-paced environment.
Why Join Us?
At Lifestyle Group, we offer a supportive and engaging work environment with opportunities for growth and development. As a Host, you will have the chance to work in a vibrant hospitality setting where your contributions are valued and recognised. We invest in professional growth through regular training and development opportunities. Team events and employee recognition initiatives are also part of our culture; we celebrate success and reward dedication. Our team members enjoy a dynamic workplace and have opportunities for internal mobility within our hotels, restaurants, and retail outlets.
To Apply
Please submit your CV. We look forward to reviewing your application.
AKI London - Host employer: db Group
At AKI, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. As a Host in our stunning new London restaurant, you'll enjoy opportunities for professional growth, regular training, and a culture that celebrates success through team events and recognition initiatives. Join us in delivering an exceptional dining experience in one of the world's most exciting cities, while being part of a dynamic team that encourages internal mobility across our diverse hospitality offerings.
How to prepare for a job interview at db Group
✨Know the AKI Experience
Before your interview, take some time to research AKI and its unique approach to Japanese cuisine. Familiarise yourself with their menu and the overall vibe of the restaurant. This will not only show your enthusiasm but also help you answer questions about how you can contribute to delivering the AKI experience.
✨Show Off Your People Skills
As a Host, you'll be the first point of contact for guests, so it's crucial to demonstrate your exceptional communication skills. Practice friendly greetings and responses to common guest inquiries. Think about past experiences where you've successfully managed customer interactions and be ready to share those stories.
✨Organisational Skills Matter
Since the role involves managing reservations and guest flow, highlight your organisational abilities during the interview. Prepare examples of how you've efficiently handled busy situations in previous roles. You might even want to suggest a strategy for managing waitlists or seating arrangements to showcase your proactive thinking.
✨Stay Calm Under Pressure
The hospitality environment can get hectic, especially during peak hours. Be prepared to discuss how you maintain composure in fast-paced situations. Share specific instances where you've successfully navigated challenges while keeping a positive attitude, as this will reassure them of your ability to thrive in their vibrant setting.
