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- Tasks: Provide application and software support while training users and resolving queries.
- Company: Join a growing business in Lincoln with a supportive team culture.
- Benefits: Enjoy a competitive salary of £27,500 and hybrid working options.
- Other info: Flexible working hours from Monday to Friday with varied shifts.
- Why this job: Kickstart your career in tech with hands-on experience and user interaction.
- Qualifications: Customer service experience and basic IT knowledge, especially Microsoft SQL Server.
The predicted salary is between 27500 - 27500 £ per year.
DB Charles Recruitment is seeking a permanent Support Analyst to join a growing business based in Lincoln, offering a salary of £27,500 per annum. The role involves providing Application & Software Support, training users, and resolving queries. The position is hybrid, requiring 2 days in the office each week.
Successful candidates will ideally have a customer service background and knowledge of basic IT systems and Microsoft SQL Server. Working hours are Monday to Friday with varied shifts.
Graduate App & Software Support Analyst – Hybrid Lincoln employer: Db Charles Recruitment
Contact Detail:
Db Charles Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate App & Software Support Analyst – Hybrid Lincoln
✨Tip Number 1
Network like a pro! Reach out to current employees at DB Charles Recruitment on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare for the interview by brushing up on your knowledge of Microsoft SQL Server and basic IT systems. We want to see how you can tackle real-world problems.
✨Tip Number 3
Practice makes perfect! Do some mock interviews with friends or family. Focus on customer service scenarios, as they’ll want to know how you handle queries and support users.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Graduate App & Software Support Analyst – Hybrid Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant IT skills. We want to see how your background fits with the role of a Support Analyst, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your skills can help us at StudySmarter. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've resolved queries or helped users in the past. We’re looking for candidates who can think on their feet and provide top-notch support, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Db Charles Recruitment
✨Know Your Tech Basics
Brush up on your knowledge of basic IT systems and Microsoft SQL Server. Be ready to discuss how you've used these tools in past roles or projects, as this will show your technical competence and readiness for the role.
✨Showcase Your Customer Service Skills
Since the role involves training users and resolving queries, think of specific examples from your previous experience where you provided excellent customer service. Highlight how you handled difficult situations and ensured user satisfaction.
✨Prepare for Hybrid Work Questions
As this position is hybrid, be prepared to discuss how you manage your time and productivity when working remotely. Share strategies that have worked for you in the past to demonstrate your ability to thrive in a flexible work environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the company’s approach to user support. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.