At a Glance
- Tasks: Coordinate patient treatments and manage clinic rotas while ensuring high visual standards.
- Company: DB Charles Recruitment partners with a dynamic clinical business in Henley-on-Thames.
- Benefits: Salary of £33,000 per annum plus an additional bonus scheme for sales support.
- Other info: Full-time role with hours from 10am to 6pm, including every other Saturday.
- Why this job: Join a thriving clinic and enhance the patient journey from first contact to treatment.
- Qualifications: Experience as a Patient Coordinator or similar role in a medical setting is essential.
The predicted salary is between 33000 - 33000 £ per year.
£33,000 per annum + Additional Company Benefits.
DB Charles Recruitment have partnered with an incredibly exciting clinical business based in Henley-on-Thames, that are currently seeking to hire a permanent Patient Coordinator. The role will also require the hired individual to be involved in aspects of Sales Support Administration and Front of House duties.
Responsibilities- Aiding in the smooth running of the day to day of the clinic, plus front of house.
- Helping with clinic rotas & coordinating with the clinicians.
- Ensuring the clinic is kept to fantastic visual standards.
- Liaising and query handling with customers.
- Coordinating with patients on upcoming treatments.
- Identify opportunities to improve the patient journey from first contact through to treatment.
- Generating, tracking, and nurturing leads.
- Converting enquiries into booked treatments.
- Following up on inbound enquiries.
- Maintain and update CRM systems.
- A career background in roles such as Patient Coordinator, Medical Secretary, Clinic Coordinator, Clinic Manager or of a similar nature.
- Able to demonstrate an interest or background in other aspects of the role such as Sales Support and Front of House.
- Experience working in a medical / clinical setting would be highly advantageous.
- Excellent working ability with MS Office systems.
- Fantastic time keeping skills.
- Professional & personable manner face to face, via email & telephone.
- Ability to multi task and take on new duties at short notice.
- Ability to commit to a permanent clinic / office based role in Henley-on-Thames, with working every other Saturday involved.
This role will be a full time clinic / office based position in Henley, working Monday to Friday, with ideal hours of 10am to 6pm however the role can accommodate 9am to 5pm also. It is important to note, the role will involve Saturday working every other week. For this position, the client is looking to offer a salary of £33,000 per annum with an additional bonus scheme in place for the sales support side of the role.
Please get in touch with your application if interested in this position.
Patient Coordinator in Henley on Thames employer: Db Charles Recruitment
Work in Henley-on-Thames with a leading clinical business that values patient experience. Enjoy a competitive salary and bonus scheme while contributing to a smooth clinic operation. The team is dedicated to maintaining high standards and improving patient journeys.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Coordinator in Henley on Thames
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Db Charles Recruitment.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Db Charles Recruitment.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Db Charles Recruitment, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Patient Coordinator in Henley on Thames
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Db Charles Recruitment.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Db Charles Recruitment.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Db Charles Recruitment. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Db Charles Recruitment. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Db Charles Recruitment
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Db Charles Recruitment’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!