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- Tasks: Document change requests and collaborate with teams to meet customer needs.
- Company: Join a thriving IT solutions provider with over 10 years of growth.
- Benefits: Earn £40,000 - £48,000 plus 21-25 days holiday and additional perks.
- Why this job: Make a real impact by bridging communication between clients and developers.
- Qualifications: Experience as a Business Analyst or in technical support is essential.
- Other info: Enjoy a dynamic office environment in Henley-on-Thames with career growth opportunities.
The predicted salary is between 40000 - 48000 £ per year.
Based in Henley-on-Thames, DB Charles Recruitment are working with a top business seeking to hire a permanent Business Analyst with strong skills in documenting change requests/specifications from the customer, via the internal development team and back again. This person will need to have excellent communication skills for handling both technical and non-technical personnel. The business has been established for over 10+ years and in this time has seen great growth in turnover.
Key day to day duties for the role will be:
- Documenting change requests/specifications
- Dealing with the internal development team to make sure the customers' requirements are met
- Elements of account management
- Solution creation
- Working in JIRA
- Providing client training
- Testing changes
The business is seeking candidates with the following demonstrable experience:
- Holds a background working as a Business Analyst/Reporting Analyst/Technical Support or a position involving creating & documenting change requests/specifications
- A background working within an IT business
- Technical support knowledge would be advantageous
- Able to demonstrate previous experience documenting change requests/specifications
- Must have strong experience working with JIRA
- Excellent communication skills, highly presentable and comfortable in a client-facing role where required
- Able to communicate effectively with technical & non-technical personnel
- Ability to commit to a permanent role office based in Henley-on-Thames
The role is a Monday to Friday position with hours of 8:30am to 5:00pm and the business are ideally seeking to pay a salary of between £40,000 to £48,000 per annum.
Other aspects to note:
- 21 days holiday + bank holidays
- After each year of service, gaining 1 more day holiday up to a maximum of 25 days holiday
If this role sounds a great fit for you, please apply and we look forward to speaking with you soon.
Business Analyst (Change Requests) employer: Db Charles Recruitment
Contact Detail:
Db Charles Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst (Change Requests)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to change requests and specifications. We recommend role-playing with a friend or using mock interview platforms to boost your confidence.
✨Tip Number 3
Showcase your skills in JIRA and your ability to communicate with both technical and non-technical teams. Bring examples of how you've documented change requests in the past to demonstrate your expertise during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Business Analyst (Change Requests)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with documenting change requests and working with JIRA. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Business Analyst role. We love seeing enthusiasm and a clear understanding of the job requirements.
Show Off Your Communication Skills: Since this role involves liaising with both technical and non-technical personnel, make sure your application reflects your strong communication skills. We want to know how you can bridge the gap between different teams!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Db Charles Recruitment
✨Know Your Change Requests
Make sure you understand the ins and outs of documenting change requests. Brush up on your experience with JIRA and be ready to discuss specific examples where you've successfully managed change specifications. This will show that you’re not just familiar with the process, but that you can handle it effectively.
✨Communicate Like a Pro
Since this role requires excellent communication skills, practice explaining technical concepts in simple terms. Think about how you would explain a complex issue to someone without a technical background. This will demonstrate your ability to bridge the gap between technical and non-technical personnel.
✨Showcase Your Problem-Solving Skills
Prepare to discuss scenarios where you’ve had to create solutions based on client needs. Think of specific challenges you faced and how you overcame them. This will highlight your analytical skills and your ability to think on your feet, which is crucial for a Business Analyst.
✨Research the Company
Familiarise yourself with the company’s portfolio and their growth over the years. Understanding their business model and the sectors they operate in will help you tailor your answers and show genuine interest in the role. It’s always a plus when you can relate your skills to their specific needs.
