People Services Administrator

People Services Administrator

Full-Time 26011 - 26011 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support HR processes, coordinate onboarding, and maintain employee records.
  • Company: Join DB Cargo UK, a leader in the rail freight industry.
  • Benefits: Enjoy a competitive salary, hybrid working, and 25 days annual leave.
  • Other info: Collaborative environment with opportunities for professional development.
  • Why this job: Make a real impact on colleagues' experiences and grow your HR skills.
  • Qualifications: Organised, proactive, and customer-focused with HR admin experience preferred.

The predicted salary is between 26011 - 26011 £ per year.

Location: Doncaster

Salary: £26,011 per year

Job Type: Full Time, Fixed Term Contract (12 months)

The role: At DB Cargo UK, we're currently looking for a People Services Administrator to join our People Services team at our Doncaster Head Office on a 12-month fixed-term contract. Our People Services team plays a vital role in supporting colleagues throughout their employment journey. Working closely with colleagues across People Services, Payroll and HR Compliance, you'll provide high-quality administrative support, helping to deliver an efficient and professional HR service. You'll play an important role in creating a positive experience for new starters by coordinating onboarding activities, maintaining accurate employee records and supporting the wider employee lifecycle. This is a full-time position based on a 35-hour working week and offers hybrid working, with three days per week in the office.

What will you be doing? As a People Services Administrator, you'll support a wide range of HR administration activities, ensuring our processes run smoothly and colleagues receive a great service. You'll be responsible for:

  • Supporting the onboarding process for new starters, including issuing contracts, coordinating pre-employment checks and ensuring all onboarding documentation is completed accurately.
  • Maintaining employee records across our HR systems, ensuring information is accurate, up to date and compliant with GDPR requirements.
  • Acting as a first point of contact for People Services queries, managing shared inboxes and responding to or directing enquiries appropriately.
  • Preparing HR documentation including contractual changes, employment letters and other employee correspondence.
  • Supporting payroll administration by processing employee changes, contractual amendments and variable payments within agreed deadlines.
  • Assisting with recruitment administration where required, including interview coordination, offer administration and pre-employment activity.
  • Carrying out regular data checks and audits to ensure compliance with internal controls and company procedures.
  • Working collaboratively with colleagues across People Services, Payroll and HR Compliance to deliver an efficient and consistent service.
  • Contributing to continuous improvement by identifying opportunities to enhance processes and improve the colleague experience.

What are we looking for? We're looking for someone who is organised, proactive and enjoys delivering excellent customer service. Ideally, you'll have experience in:

  • Administrative support within HR, recruitment or a shared services environment.
  • Managing multiple priorities and deadlines in a busy administrative role.
  • Maintaining accurate records and working with confidential information.
  • Using Microsoft Office applications, particularly Word, Excel and Outlook.
  • Working with HR or business systems (Workday experience would be advantageous but isn't essential).

Most importantly, we're looking for someone who is:

  • Organised and highly detail-oriented.
  • Customer focused with excellent communication skills.
  • Proactive and willing to learn.
  • Professional and discreet when handling confidential information.
  • Collaborative and able to build positive working relationships across the business.
  • Committed to delivering an excellent colleague experience.

What matters to you? Here at DB Cargo we offer a range of benefits as part of your employment. These include:

  • Salary of £26,011 per annum based on a 35-hour working week.
  • Hybrid working with three days per week in the office.
  • 25 days annual leave plus bank holidays.
  • Free on-site parking.
  • EV charging at selected sites.
  • Manager-led recognition programme for employees who live our values.
  • Access to our employee benefits portal, offering discounts across a wide range of retailers and services, together with wellbeing resources.
  • Employee Assistance Programme to support your health and wellbeing.

Please click APPLY to submit your CV for this opportunity. Candidates with experience as an HR Administrator, HR Assistant, People Administrator, Recruitment Administrator, Shared Services Administrator, Personnel Administrator, Employee Services Administrator or HR Coordinator may also be considered for this role.

People Services Administrator employer: DB Cargo UK

At DB Cargo UK, we pride ourselves on being an excellent employer, offering a competitive salary and a comprehensive benefits package that includes 25 days of annual leave, a generous pension scheme, and opportunities for professional development. Our work culture in Stoke-on-Trent fosters collaboration and innovation, ensuring that our Mechanical Fitters not only contribute to vital operations but also grow their skills through specialised training and recognition programmes. Join us to be part of a supportive team that values your contributions and prioritises your wellbeing.

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Contact Details:

DB Cargo UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land People Services Administrator

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at DB Cargo UK!

Leverage Your University Connections

If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.

Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at DB Cargo UK.

We think you need these skills to ace People Services Administrator

Attention to Detail
Communication Skills
Time Management
Problem-Solving Skills
Organisational Skills
Adaptability
Teamwork

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at DB Cargo UK. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to DB Cargo UK and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at DB Cargo UK. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to DB Cargo UK's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at DB Cargo UK

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with DB Cargo UK.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at DB Cargo UK will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact DB Cargo UK and how you would contribute to adapting HR strategies.