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- Tasks: Supervise cleaning teams, train new staff, and ensure top-quality service.
- Company: Dazzle is a fast-growing tech-led cleaning company focused on exceptional customer care.
- Benefits: Enjoy a competitive £14ph, career growth, pension, and a business travel card.
- Why this job: Join a vibrant team and make a real impact in a unique company culture.
- Qualifications: Must have supervisory experience, strong communication skills, and a good attitude.
- Other info: Evening shifts for 4 hours; flexibility and a DBS certificate are essential.
Dazzle is a rapidly fast-growing tech-led commercial cleaning company that prides itself on exceptional customer care and values its employees. We are looking for an experienced Cleaning Supervisor to join our clients in London. If you are looking for a new and unique company to work for, look no further than Dazzle!
Responsibilities and Duties:
- Cover cleaners' sick/holiday days where required
- Be available to pick up keys from offices/HQ and drop off to cleaners
- Meet, greet and train cleaners on their first clean
- Run a H&S (Health and Safety) check with the cleaners
- Explain company policies
- Train cleaners on how to use our App time sheet system
- Run spot checks across ALL client sites to ensure cleans are of top quality
- Liaise with clients on any account requirements and resolve conflicts with our backend teams
- Occasionally purchase equipment and drop off to any client sites
- On occasions, you will need to take on the cleans yourself; this is critical, and we need a person to pull their sleeves up and deliver!
Must have:
- Be flexible with your hours, working 4 hours per evening
- General working knowledge of Health and Safety, COSHH and PPE - essential
- Minimum of 1 year Supervisory cleaning experience - essential
- Previous experience of supervising people - essential
- Competent communication and written skills, and able to use mobile Apps, Excel spreadsheets, etc.
- A good hard-working attitude
- Excellent customer service skills
- Great attention to detail
- Ability to manage mixed personalities calmly and diplomatically
- Mobile phone with data & WhatsApp
- Have an advanced DBS certificate
- Ability to build relationships with cleaning teams, clients, and backend management teams
- Be the cleaning team's go-to person/mentor
- Willing to take regular instructions and report to management on a daily basis by video or audio calls
- Ability to work under pressure
- Ability to work independently
- Immaculate personal presentation
What you’ll get in return:
- Opportunity to be an integral part of a young and vibrant team
- Career and salary growth year-on-year
- Pension
- Business Travel card paid for (Zone 1 & 2)
- Work with the leading tech-led cleaning company in London
- Initially, this will be for 4 hours per evening, in return we will offer a generous £14ph.
Cleaning Supervisor - Evening shift *£14ph* employer: Dazzle London
Contact Detail:
Dazzle London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Supervisor - Evening shift *£14ph*
✨Tip Number 1
Familiarise yourself with the latest Health and Safety regulations, especially COSHH and PPE guidelines. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining a safe working environment.
✨Tip Number 2
Showcase your supervisory experience by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you resolved conflicts or improved team performance.
✨Tip Number 3
Highlight your customer service skills by thinking of instances where you went above and beyond for clients. Being able to articulate these experiences will set you apart as someone who values client relationships.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to take on various tasks, including hands-on cleaning. This shows that you're a team player and ready to lead by example, which is crucial for this role.
We think you need these skills to ace Cleaning Supervisor - Evening shift *£14ph*
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your supervisory cleaning experience and any relevant skills, such as health and safety knowledge. Use specific examples to demonstrate your ability to manage teams and deliver exceptional customer service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for working with Dazzle and how your experience aligns with their values. Mention your flexibility with hours and your commitment to maintaining high cleaning standards.
Showcase Communication Skills: Since the role requires strong communication skills, ensure your application reflects this. Use clear and concise language, and consider including examples of how you've effectively communicated with clients or managed teams in the past.
Highlight Relevant Certifications: If you have an advanced DBS certificate or any other relevant qualifications, make sure to mention these in your application. This will demonstrate your commitment to safety and professionalism in the cleaning industry.
How to prepare for a job interview at Dazzle London
✨Show Your Supervisory Skills
Be prepared to discuss your previous supervisory experience in detail. Highlight specific examples where you successfully managed a team, resolved conflicts, or improved cleaning standards. This will demonstrate your capability to lead and mentor the cleaning team.
✨Demonstrate Health and Safety Knowledge
Since the role requires a good understanding of Health and Safety regulations, be ready to talk about your knowledge of COSHH and PPE. You might even want to mention any relevant training you've completed, as this shows your commitment to maintaining a safe working environment.
✨Emphasise Flexibility and Teamwork
The job requires flexibility with hours and the ability to step in when needed. Share examples of how you've adapted to changing circumstances in previous roles and how you’ve worked collaboratively with others to achieve common goals.
✨Prepare for Customer Service Scenarios
As customer service is key in this role, think of situations where you've gone above and beyond for clients. Be ready to discuss how you handle difficult situations and maintain positive relationships, as this will show your potential employer that you can represent their values effectively.